This is a decent hotel, for Mexico. With that said, I am disabled and travel with a guide dog. My dog was made to use a small sidewalk to relieve themself. I was also told that i had to take a different elevator for the workers because the "special guests dont want to see me and my dog".
This was very embarrassing as someone with disabilities. Especially from a hotel that markets themselves as "pet friendly".
Im in Mty. weekly on business from HOU. Wont stay again.
James
James,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Once we found the darn place, we are very impressed. The visibility signage, and ease of finding the front desk was incredibly frustrating.
Lance
Lance,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Todo excelente
Rodrigo
Rodrigo,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Camilo
Camilo,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Todo excelente, solo el estacionamiento es muy incómodo y la alberca súper chiquita
Ramses
Ramses,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
James
James,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Miguel
Miguel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Lizeth Sofia
Lizeth Sofia,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Eduardo
Eduardo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 10 日
Did not like the service
I had stay at this hotels many times . And this time I had a very bad experience . People we reviewing every detailed of what I was doing and I did not appreciate that . Since I am US citizen and DO NOT have family on MEXICO I have friends that help me around moving the city and this type of actions are not acceptable as customers. Also I for got some items and I try to called the hotel they never responded it .
BRENDA
BRENDA,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Denisse Marlene
Denisse Marlene,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Mariana
Mariana,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
IRIS
IRIS,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Emilio
Emilio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Rolando
Rolando,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 30 日
Bed and pillows were very hard and not comfortable.