The shower is not good in the bathroom, the water pressure is small and not stable in terms of temperature. In the end, they charged me without my confirmation on the bill before I checked out, caused one item wrong and they needed to cancel it by emailing to the bank which lead to longer time of checking out, this is completely not professional and I did complained on it based on the wrong process of using my credit card, but they don't care about my feeling, I can felt that. I will not recommend people staying in this hotel even thought it is in a good location, because you can find a lot of hotels around!
liying
8/10
在有歷史的城中算是不錯的旅館,位在一個巷弄中,初到時不太容易找到,不過熟悉後算是相當方便的位置
Katherine
10/10
Pooja
3 晚结伴旅行
10/10
Eric
2 晚行程
8/10
Muy bien desayuno no tanto
Pablo
2 晚行程
10/10
Magnar
3 晚家庭旅行
10/10
BRUNO
4 晚行程
10/10
I had a really good experience at the hotel, staffs are nice, SPA is good
Yawen
4 晚浪漫旅行
10/10
Fantastic hotel, great location - 10 min walk from all the key tourist areas. Amazing spa and fitness facilities (reformer pilates and gym). Room very spacious and clean.
Daisy
3 晚结伴旅行
10/10
The staff were amazing!
Debra
7 晚家庭旅行
10/10
Corinne
2 晚行程
10/10
Great time
Luis Fernando
4 晚行程
2/10
Manuel
1 晚行程
10/10
Great hotel with friendly and helpful staff. Excellent location .
Igor
10/10
This is our third time staying at this hotel. The service, attitude and location are simply perfect.
Yigal
4 晚行程
10/10
Byung
2 晚行程
10/10
Walking distance to all the sightseeing places in Florence. Friendly staff, especially Lucia at the front reception office, makes the stay memorable! Lucia gave us a quick overview of Florence including the museums, the parks, the restaurants and the Christmas market. This is beyond my past experience at any hotels including Ritz and Conrad which are known for the high quality of services. Thank you!