In Glenholme, Emerald Spa Motor Inn offers a tranquil retreat with laundry facilities and a cozy fireplace in the lobby. Relax by the seasonal outdoor pool, connect to WiFi, or unwind under sun loungers and pool umbrellas.
Whakarewarewa: The Living Maori Village - 18 min walk - 1.5 km
Polynesian Spa - 2 min drive - 1.5 km
Eat Street - 3 min drive - 1.9 km
Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 10 min drive
Airport shuttle (surcharge)
Restaurants
Ciabatta Bakery - 12 min walk
McDonald's - 14 min walk
Pantry D'or - 12 min walk
Bold Flavours - 16 min walk
Chinese Delights - 18 min walk
About this property
Emerald Spa Motor Inn
Enjoy your visit to Rotorua with a stay at Emerald Spa Motor Inn. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails, kayaking, and mountain biking are nearby.
At a glance
DONE
Hotel size
28 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle from 9:00 AM to 5:00 PM*
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Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–8:30 AM
Traveling with children
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Wildlife viewing nearby
Kayaking nearby
Skydiving nearby
Ziplining nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2006
Fireplace in lobby
Seasonal outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free weekday newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
Cookware, dishes, and utensils
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 to 20 per person
Airport shuttle service is offered for an extra charge of NZD 10 per person (one way)
Renovations and closures
This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for NZD 10.0 per stay
Rollaway beds are available for NZD 25.0 per night
Airport shuttle service for children up to age 12 costs NZD 10.0 (roundtrip)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
The seasonal pool is open from October to June
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua
Frequently asked questions
Is Emerald Spa Motor Inn currently open?
This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
Does Emerald Spa Motor Inn offer free cancellation for a full refund?
Yes, Emerald Spa Motor Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Spa Motor Inn?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Emerald Spa Motor Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Emerald Spa Motor Inn?
Yes, there's free self parking.
Is airport shuttle service offered by Emerald Spa Motor Inn?
Yes, an airport shuttle is available from 9:00 AM to 5:00 PM on request. The charge is NZD 10 per person one way.
What are the check-in and check-out times at Emerald Spa Motor Inn?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM.
What is there to do at Emerald Spa Motor Inn and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking, game viewing, and ecotours. Emerald Spa Motor Inn also has a seasonal outdoor pool.
Does Emerald Spa Motor Inn have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Emerald Spa Motor Inn like?
Emerald Spa Motor Inn is in Glenholme, a short 10-minute drive from Rotorua (ROT-Rotorua Regional) and 14 minutes' walk from Rotorua Central Mall.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 12, 2017
Perfect stay.
Good location. Hosts were fantastic.
David
Verified
6/10 Good
Mar 15, 2020
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 2, 2020
Likes...Location, cleanliness...sky channels...service...bed
Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 20, 2020
Nice and quiet
Nice hotel with pool. Quiet and with jacuzzi in the room. A few restaurants close by, but take the 5 min drive / 15 min walk to the city center for a better selection.
Trond
Trond, 2-night trip
Verified
10/10 Exceptional
Feb 13, 2020
excellent
Excellent motor inn. Value for money, friendly and very clean.
diane
diane, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2020
Great rooms, well appointed and comfortable.
Would highly recommend.
Verified traveler
1-night trip
Verified
4/10 Fair
Feb 3, 2020
Not worth the money spent
Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 19, 2020
Hot tub in the room was nice. Staff super friendly.
Verified traveler
1-night trip
Verified
6/10 Good
Jan 11, 2020
Family Stay
Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Verified traveler
2-night trip
Verified
6/10 Good
Dec 28, 2019
Scam booking by nz.hotels.com
nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Colin John
Colin John, 1-night trip
Verified
6/10 Good
Dec 2, 2019
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Duva
Duva, 1-night trip
Verified
8/10 Very good
Dec 1, 2019
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 27, 2019
バスタブがあって、お部屋も広くて綺麗!
中心地より徒歩30分ほどかかるので、車がある人向け
Verified traveler
3-night trip
Verified
6/10 Good
Nov 10, 2019
Disappointed
Very hot no aircon, blinds didn't work need replacing
donald
donald, 1-night trip
Verified
8/10 Very good
Oct 22, 2019
Emerald Spa
Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
trevor
trevor, 2-night trip
Verified
8/10 Very good
Oct 11, 2019
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Verified traveler
3-night trip
Verified
8/10 Very good
Aug 23, 2019
Motel confortable et calme
Hôtel bénéficiant d’un emplacement très pratique, à une quinzaine de minutes à pied des sites géothermiques. Accueil très agréable et efficace. Nous avons aussi beaucoup apprécié la baignoire à remous !
Petit bémol sur la propreté de la chambre, qui ne nous a cependant pas empêché de profiter de son confort.
Delphine
Delphine, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2019
Hospitable staff. Very helpful with Babies cot. Clean tidy premises .
Verified traveler
1-night trip
Verified
6/10 Good
Jul 9, 2019
It was our first trip to Rotorua so we were really excited. The motel was in a good location so easy commute to all Rotorua attractions. We booked Emerald spa motor inn for the personal Jacuzzi but it was not satisfactory. Also the bedside lamps were not working and the aircon was too noisy.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 3, 2019
Nice spacious tidy room, the huge spa in the bathroom was great.
Verified traveler
1-night trip
Verified
8/10 Very good
May 31, 2019
OK stay but our room location was awful
Room was close to the road so it was not quiet. There was maintenance work going on and the workers left scaffolding laying on the walkway just outside our door. We had to step over it to get out of the room. The toilet was located way too close to the wall. Room was a bit cramped but OK. Sufficient parking. Short drive to downtown. Friendly, helpful staff.
Verified traveler
4-night trip
Verified
6/10 Good
May 17, 2019
Rooms are looking really tired with the showers looking a bit dirty. Cups had not been cleaned properly and still dirty from previous guest. Used to be a great place to stay however seems to have different owners. Asked if the pool was open and told to take the cover back ourselves - not very inviting for guests and also covered in leaves.
Dee
Dee, 1-night trip
Verified
8/10 Very good
Apr 26, 2019
We happen to be here during Good Friday and did not have cleaning service during our stay. The jacuzzi was wonderful after a day of walking around. But the rooms are a bit odd as the door and wall facing the courtyard is all glass so everyone can see in everyone else's rooms unless you keep your curtain close throughout.
TjBlo
TjBlo, 2-night trip
Verified
6/10 Good
Mar 26, 2019
Owner was very helpful but the room was very small
Dee
Dee, 1-night trip
Verified
4/10 Fair
Mar 7, 2019
Not what I expected for the price..
Area was very cramped. Could not smoke outside except in designated area next to dustbins..Inaccessible power sockets in bedroom. Cheap toilet rolls.. No window in bedroom. Felt like a dungeon..