Generally satisfied with services for our 8 nights stay, but surprised on quite of few tour groups check-in , affecting the ambiance of the loony and breakfast area !
3 days the room cleaning didn’t finish before 3pm .. until we called up upon our return to the room, and surprised the room not cleaned, the housekeeping came as our request!
Yu Chang
Yu Chang,8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 6 月 8 日
great hotel
QIANG
QIANG,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 2 月 3 日
門口聚集很多人抽煙,影響旅客進出
Charlie
Charlie,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 22 日
The hotel worth revisiting for sure
Excellent room and facilities, heart warming reception and excellent services from concierges. Excellent location and convenience. The best one that I ever had.Lots of good restaurant in walking distance.
CHUNGLING
CHUNGLING,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 11 月 30 日
Wai yee
Wai yee,2 晚行程
Hotels.com真实住客点评
6/10 好
2019 年 6 月 19 日
真实旅客
2 晚行程
Expedia真实住客点评
8/10 很好
2019 年 4 月 21 日
Nice but parking fee is too high 50E
Penta
Penta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 23 日
Definitely a great place to stay in Vienna
Very very friendly and helpful front desk and all the staffs. Well-organized process to deal with customers' needs and requests. The hotel is close to nice restaurants and walking distance to Stephan Cathedral, main shopping street in old town, opera house and famous coffee stores while sits in a quite location next to the Stadt park. The staff heard my wife loves the Riz chocolate in the room and they surprisingly sent us a lot of them and made her really happy. This place provides professional service with sincere smile and warm assistant all the time. Definitely a place i will stay again. Not even mention they have an awesome bar and one of the bet steakhouse in town! Special thanks to Dephanie in Ritz Carlton Vienna's warm welcome when we arrived there very late at night after a tiring long drive from Salzburg.
GoodMike
GoodMike,4 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2018 年 9 月 28 日
Housekeeping is too annoying
I was just annoyed by the housekeeping who ever entered my room even the sign of DO NOT DISTURB was turned on
Yunglam
Yunglam,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2015 年 9 月 25 日
YU CHEN
Hotels.com真实住客点评
8/10 很好
2014 年 8 月 12 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Superb service and loved the spa, the rooms were impeccable
Danielle
Danielle,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Anat
Anat,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
🙏🙏🙏
ilker
ilker,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Great Options in Vienna!
I am a fan of the Ritz, it's usually my go-to when booking... and Vienna is no different. The staff were amazing. The rooms were comfortable. It was a great stay.
Christopher
Christopher,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Sanjeev
Sanjeev,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Izzet
Izzet,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Good stay but rooms need better TV and other entertainment channels, service was slow, and restaurants need improvement.
Sanjeev
Sanjeev,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Otel checkin sirasi berbatti. Giriste bosu bosuna saatlerce bekledik. Geraid adinda asyali bi calisan bize denk geldi bebekli olmamiza ragmen bizi o kadar sure bosuna lobide bekletti. Kotu bir karsilama olmasina ragmen sonrasi neyseki guzeldi. Kahvaltida Ibrahim Bey cok guleryuzlu ve yardimseverdi. Her istedigimize rahatlikla ulastik.Turk biri olmasi buyuk avantajdi sirf bu yuzden bu oteli tekrar tercih edebilirim.