I stayed at this hotel last night and I am rather disappointed in the experience. The room they had available said two queen beds I was traveling with someone so it sounded like a perfect fit for the night. Upon entering the room the beds did not appear to be Queen sized beds. Out of curiosity I used my phone to measure the beds then went on the good old google and did some research. This hotel had us in Full beds and not queens. Upon learning this I brought it up to the front desk. Instead of apologizing, instead of trying to make things right the front desk clerk got rude with me telling me that they don’t have any full sized beds in the hotel so I was immediately wrong. In addition to the beds not being true to size the room was beat up and not the cleanest. The bathrooms weren’t the cleanest and there were quite a few mix matches areas of paint due to all of the repairs that had been made to the walls and ceiling. However the location was nice it was close to many amenities including restaurants and the briarwood mall. I would definitely stay in the area again just not at this hotel. Parking was pretty tight as well so if you have a truck you may have issues with parking. Thankfully for me hotels.com helped make things right with this trip but the hotel itself didn’t make any effort to right the situation. Personally I don’t think this hotel is even close to being a 3 star hotel.
Trey
1 晚商务旅行
10/10
After my stay in this wonderful hotel, I don't think I want to stay in any other hotel other than TownePlace Suites by Marriot. I do travel a lot and my 1st choice will always be this hotel brand!
Augustina
2 晚家庭旅行
8/10
“Suite” does not have separate sitting area from bed but small galley kitchen was very helpful. Bed comfortable. No frills but good for longer work stay for single business person or couple. Good work details like pull out desk, plug where you need it, etc
真实旅客
1 晚家庭旅行
6/10
Kenneth
1 晚行程
10/10
The room was clean and well stocked. I chose the place for the kitchen amenities and location. The only issue was the outlet in the bathroom didn't work.
Lisa
1 晚行程
10/10
Staff was very friendly and helpful.
Room and property was clean.
Great staff, first and foremost. The rooms were clean and spacious. The breakfast left a little to be desired as a menu and the odd setup made it difficult to and awkward to prepare your meal. But again, the staff was amazing.
Josh
2 晚家庭旅行
10/10
Very clean room, nice kitchen. Good free breakfast, front desk was very nice, nice size room
JIll
2 晚家庭旅行
8/10
Amanda
1 晚家庭旅行
10/10
Staff was great. Bed comfortable and very clean.
Carol
1 晚浪漫旅行
6/10
Stayed for over 10 days. Hot breakfast buffet was the same thing every three days which was mid at best. The free coffee made my wife stop drinking coffee. We started making our own coffee in the room. The cleaning people came once. The heated pool was nice but the temp didn’t stay warm.