2/10 Poor
Feb 1, 2026
Disgusting customer service with receptionist / manager aggressively shouting after a simple request. Water kept turning off. Beds were like concrete. 2 single beds do not fit room unless joined into a double. Do not clean rooms every day. Signs stating not to use pool ladders. Had to leave the property for hours when they used toxic chemicals to kill mosquitoes, less than 24 hours notice was provided.
It’s a shame because the hotel could be ok with different staff. The pool was nice. The location is ok.
Ryan
Ryan, 8-night trip
























