Good experience and staffs were kindly enough to provide informations, they even guided us to intersection to good restaurants!
真实旅客
10/10
Lourdes
1 晚家庭旅行
8/10
Carlos
1 晚商务旅行
10/10
Stuart
3 晚行程
8/10
真实旅客
1 晚商务旅行
10/10
The hotel is on a recently renovated building, very close to all main attractions in the city center. We enjoyed very much our stay.
BEWARE: The hotel recommends you to stay at the Parking Plaza del Arenal and send you a link to make a reservation, which has to be paid by credit card at least 2 hours before arrival. If you do so, there is a very attractive reduced rate of approximately 10 euros per day. The system advertises it accepts all major credit cards, but none my US based cards didn’t go through and used an European based card. Unfortunately during the transaction my card was stolen and when I arrived home found that the card had a charge of 200 euro from a money transfer company (same day and around the same time I was also paying for the parking online!!). Yesterday I had to file a claim with the bank. I now have to wait 2 weeks to see what happens. Not sure what the outcome will be as the transaction went through EVEN THOUGH I never authorized it. Lesson learned! This is the kind of service that I will never pay online again.
Wanda
1 晚行程
10/10
Marta
3 晚行程
10/10
真实旅客
1 晚行程
10/10
Julio
2 晚行程
8/10
El alojamiento me pareció estupendo , la situación es estupenda , y el hotel en general está fantástico , lo único que no me gustó fueron las sábanas , muy sintéticas .
Todo lo demás .. muy bien,.,,.!!
Cristina
3 晚行程
8/10
Romualdo
2 晚行程
8/10
Muy bien situado. Calidad-precio correcta.
El colchón y las almohadas mejorables. Habitación ruidosa.
Había obras en la piscina, por lo que todo el acceso a sauna, baño turco y gimnasio estaba cerrado (podían haberlo avisado al hacer la reserva), la caja de seguridad no funcionaba y finalmente no vinieron a arreglarla.
No aplicaron privilegios silver, ni ninguna compensación por los servicios que no tenían operativos. No hubo ninguna botella de vino de regalo cómo se anunciaba.
真实旅客
2 晚行程
8/10
Lena
1 晚结伴旅行
10/10
Carmen julieta
2 晚行程
10/10
Carmen julieta
2 晚行程
10/10
Carmen julieta
6 晚行程
10/10
Carla
2 晚行程
8/10
D
2 晚行程
4/10
Paul
2 晚行程
10/10
真实旅客
1 晚行程
10/10
Mario
1 晚行程
8/10
Clean, friendly staff, some stuff inside our room like hair dryer didn’t work. Also, leaking shower but all around great experience. Walkable area and great location.