Check in 時已經晚上11點多,上到房間發現門鎖防盜是壞的!但好快有工程部來維修!整體服務是滿
NGA TING
NGA TING,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 8 月 17 日
Nice hotel
Good location, Friendly staff and nearly by restaurants. I use to stay here for my trip in the past 2 years, thanks to upgrading to the premium floor in the last trip.
Man
Man,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 8 月 16 日
Nice environment with well managed facilities.
Unpleasant experience at check-in counter.
I had booked 2 nights at Novotel Da Nang. Due to flight delay, I was arriving the hotel on the second day noon. It was quite disappointing that I was blamed for “no-show” and the room I booked and fully paid was released. I was told my room was sold when I arrive.
I’m not familiar with the “no-show” policy that mentioned by the front desk staff, but it is definitely not a pleasant experience after flight delay.