Stay Date: 14th–15th April 2025
We booked this hotel last minute after our original stay was cancelled. Its proximity to the airport and advertised shuttle service made it seem ideal, especially with kids. Unfortunately, the experience was disappointing.
The shuttle service only included airport pickup no drop-off—which felt misleading. The room was spacious and clean, with basic toiletries, but was also very dusty. My young son started sneezing shortly after settling in.
There were no basic amenities like a kettle or tea/coffee—something even budget hotels provide. Though advertised as a bed and breakfast, no such service was offered, adding to the confusion.
Rain made venturing out difficult, and things worsened the next morning. Power went out around 9am with no warning or communication. Reception casually blamed the rain and the power company, with no backup generator or concern for guests—especially families.
Only one of us managed to shower before the hot water ran out, and I couldn’t even dry my hair. The lack of preparedness and hospitality was shocking. After all these they didn’t bother at least offer dropping us to airport as a courtesy amidst heavy rain and no power.
Despite nice photos, the hotel didn’t meet basic expectations. I seriously question its high ratings. Sadly, I wouldn’t recommend it.