Booked as a well known brand with good reviews and promises of excellent standards.
Room was tired, basic, shabby and had a number of health and safety issues. Stained toilet, hairs in basin, bath had cracks with one being black with dirt/mould ingrained in it. Raised issue with hotel itself and with Best Western but has been completely swept under the carpet. BW are saying that it is all due to the hotel and nothing to do with them, the hotel say that they will try and improve the experience for future guests. Despite many emails our latest correspondences are being ignored. Don't bother there are lots of much better hotels in the vicinity.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Had a great stay, enjoyed the hotel, an the food was great... Thankyou
John
John,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Wayde
Wayde,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 7 日
Tv and internet was terrible
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
SAMAR
SAMAR,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 7 日
Wifi terrible. Seems to be an ongoing issue. Unable to use television as a result. Staff seemed uninterested & unwilling to assist.
Menu very limited. No steak… minimal beef options.
Very old appliances, freezer needed to be defrosted.
Unable to adjust air conditioning… dodging itinerants/intoxicated persons whilst trying to enter & exit the property. Unfortunately I had to extend my stay & staff failed to update my key. This was an overly complicated process. Overall, I don’t recommend for the price. More of a cheap motel vibe.
Samantha
Samantha,2 晚行程
Lastminute真实住客点评
10/10 绝佳
2025 年 5 月 4 日
We had a great stay, the staff and services were excellent. Shame the pool was cold, but it didn’t ruin our stay.
Helen
Helen,1 晚浪漫旅行
Wotif真实住客点评
8/10 很好
2025 年 4 月 29 日
Property was clean and tidy cannot fault anything
Kelly
Kelly,1 晚浪漫旅行
Wotif真实住客点评
6/10 好
2025 年 4 月 28 日
Disappointed
The room was clean. Bed was comfortable.
Disappointed in the restaurant. We ordered room service at 8pm. Was told couldn’t do room service as they were too busy. Went past restaurant about 10 minutes later and they were packing up and very loudly talking about going to someone’s party. Not one person in the restaurant. Very disappointed
Ross
Ross,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
it was a clean & tidy hotel in a good location
SHAUN
SHAUN,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
Very modern hotel
Included wifi was really bad, dropped in and out lost connection several times for hours on end, Ie not useable , shower pressure not very good, staff member who checked me in was rude,
Luke
Luke,2 晚浪漫旅行
Wotif真实住客点评
8/10 很好
2025 年 4 月 22 日
Lisa
Lisa,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
Bed was a Double and not a Queen as advertised. Very old and uncomfortable bed too. A lot of the room and hotel facilities were a bit damaged and worn down.
Caitlin
Caitlin,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
The property was lovely clean etc. The only thing i wanted to say was there was a spider under the sash on the end of the bed. There may have been more as I woke up with a sting on my chest and itchiness that has left a mark on my chest. I took an antihistamine that stopped the itching, the itchiness is still there. Thank you Vicky
Vicky
Vicky,1 晚行程
Wotif真实住客点评
8/10 很好
2025 年 4 月 4 日
Staff on checkin wasn’t very friendly and bed linen wasn't changed during the week long stay. Parking bays are extremely tight. However rooms were cleaned daily and were very clean clean.
Greg
Greg,7 晚行程
Wotif真实住客点评
2/10 很差
2025 年 3 月 31 日
Sandeep
Sandeep,17 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Convenient
The hotel was convenient. In a good place for us to stay. Loved having a bath. Easy access to room via elevator. Easy access in and out of hotel to car. Pleasant atmosphere in the hotel area.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Great stay as always
Brendon
Brendon,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 22 日
A classic property in its Hey-Day and to some extent it is still, but poor communication at the moment. No notice given that there was a $200 cash bond (or $100 by card) and no notice given the pool would be shut. It is the pool that makes this place.