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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly hotel with 4 restaurants, near Bang Tao Beach

Choose dates to view prices

Holiday Inn Resort Phuket Surin Beach by IHG features a free kids' club and puts you within a 10-minute walk of Surin Beach. Guests can indulge in Thai massages, facials, or body scrubs, and Asia Alive, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds
The current price is CNY234
CNY278 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds

Room amenity

Family Room, Multiple Beds

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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The price is CNY235
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includes taxes & fees
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About the neighborhood

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 1 min drive - 0.4 km
  • Pansea Beach - 1 min drive - 0.4 km
  • The Plaza Surin - 1 min drive - 0.4 km
  • Bang Tao Beach - 1 min drive - 0.8 km
  • Laem Singh Beach - 3 min drive - 2.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Tom-Zab - ‬9 min walk
  • ‪IMMA COZY - ‬2 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • Pool Bar
  • ‪d Thai Restaurant - ‬3 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

  • Holiday Inn Resort Phuket Surin Beach by IHG features a free kids' club and puts you within a 10-minute walk of Surin Beach. Guests can indulge in Thai massages, facials, or body scrubs, and Asia Alive, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 255 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Archery
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.

Dining

Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Joe Kool's - This poolside restaurant specializes in international cuisine and serves lunch only. Happy hour is offered. Open daily.
Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ocean's Restaurant - This restaurant is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: THB 4000
  • Christmas Eve (December 24) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
  • Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Phuket Surin Beach Resort Choeng Thale

Novotel Phuket Surin Beach Choeng Thale

Novotel Phuket Surin Beach

Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Resort Phuket Surin Beach by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Resort Phuket Surin Beach by IHG?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Holiday Inn Resort Phuket Surin Beach by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Resort Phuket Surin Beach by IHG?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Holiday Inn Resort Phuket Surin Beach by IHG?

Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one-way.

What are the check-in and check-out times at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Holiday Inn Resort Phuket Surin Beach by IHG and nearby?

Have fun during the warmer months with activities such as archery. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and a 24-hour fitness center. Holiday Inn Resort Phuket Surin Beach by IHG also has spa services and an arcade.

Are there restaurants at or near Holiday Inn Resort Phuket Surin Beach by IHG?

Yes, there are 4 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

Does Holiday Inn Resort Phuket Surin Beach by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Holiday Inn Resort Phuket Surin Beach by IHG like?

Holiday Inn Resort Phuket Surin Beach by IHG is a short 15-minute walk from Bang Tao Beach and 6 minutes' walk from Surin Beach.

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Reviews

Holiday Inn Resort Phuket Surin Beach by IHG Reviews

7.4

Good

7.4

Cleanliness

7.4

Amenities

7.8

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Children
Service staff
Restaurant
Recreation
Family friendly
Breakfast
Beach
Drinks
Food

Reviews

Verified

6/10 Good

Close to the beach and restaurants, amazing location.
Andreas, 4-night trip
Verified

10/10 Exceptional

The hotel and staff is wonderful, and it’s close to everything you need 😊
Betina Louise Erebi, 6-night trip
Verified

8/10 Very good

Had a wonderful time very relaxing and wonderful staff
Renee, 5-night trip
Verified

10/10 Exceptional

Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Monique Rochelle, 13-night trip
Verified

8/10 Very good

Is good hotel for family that have kids
Kannika, 2-night trip
Verified

10/10 Exceptional

Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Yuki, 3-night trip
Verified

10/10 Exceptional

This property was located in the best area to access the IconSiam mall and access to the boats.
Cinthia, 2-night trip
Verified

10/10 Exceptional

Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Quang Vinh, 5-night trip
Verified

8/10 Very good

Good service
Nadia, 3-night trip
Verified

8/10 Very good

Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Karoline, 6-night trip
Verified

8/10 Very good

old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
John, 4-night trip
Verified

10/10 Exceptional

Good value for money
Ravichandra, 2-night trip
Verified

10/10 Exceptional

Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Bharti, 3-night trip
Verified

6/10 Good

The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
George A, 1-night trip
Verified

8/10 Very good

The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Jane, 3-night trip
Verified

10/10 Exceptional

Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Joel, 3-night trip
Verified

10/10 Exceptional

Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Harmony M, 2-night trip
Verified

10/10 Exceptional

For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Samantha, 1-night trip
Verified

8/10 Very good

Good hotel would stay again

This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Kathryn, 4-night trip
Verified

4/10 Fair

It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Phattharaporn, 3-night trip
Verified

8/10 Very good

Mold smell

Very strong mold smell in many locations. Moved room, staff tried to mask the smell with air freshener, slightly better in anoterh room We opted to off the aircon and leave the balcony doors open as much as possible to get fresh air.Otherwise fantastic pool for children, the garden and general vacation feel is great. Close to the beach and Tops. The staff is kind and genuine service minded. It a pussle that the management don't regularly clean aircons and repair water damages.
5-night trip
Verified

4/10 Fair

A lot less fancy (more crappy), than advertised

Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Hans Kvist, 3-night trip
Verified

6/10 Good

Family friendly hotel short walk from Surin Beach

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
kimmo, 14-night trip
Verified

4/10 Fair

Partly disappointed

The room had a lower standard than we thought. Pictures on net not 100 correct. Refrigerator was small and AC noisy. Service ok. Some issues with breakfast. When breakfast was 1 hour before closing there was missing more and more. Fruit, child meny etc. Prices in pool bar was insane. 10 times more expensive for a beer compared with the grocery store. The happy hour was only for 2 drinks. The hotel is full of Ryssa. Maybe ok if you are Russian, or at least speak Russian. The Ice cream bar in reception is great, but expensive. The pool area was good, but a bit narrow. We will not go back to this hotel.
Hans Arne, 14-night trip
Verified

8/10 Very good

Good for families holiday
chi pui, 5-night trip