Cantil Hotel Spa Boutique offers a family-friendly retreat with a rooftop terrace, poolside bar, and sun loungers. Indulge in Mexican cuisine at cantera or rejuvenate at muluk spa. Guests appreciate the attentive staff and express check-in.
C. Republica Ote. No. 127, Alto Lucero, VER, DF 91460
Getting around
Xalapa, Veracruz (JAL-El Lencero) - 77 min drive
General Heriberto Jara Intl. Airport (VER) - 152 min drive
Xalapa Station - 39 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
La Casona Alteña - 10 min walk
Mar Y Sal - 30 min drive
Mis Raíces B.E. - 13 min drive
Tío Chemo El Paso Texas - 27 min drive
Taquería Roger - 9 min walk
About this property
Cantil Hotel Spa Boutique
Take in the views from the rooftop terrace when you stay at Cantil Hotel Spa Boutique. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and Mexican cuisine is served at cantera, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include washers/dryers and sofa beds.
At a glance
DONE
Hotel size
22 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
Supervised childcare*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Cruise terminal shuttle*
DONE
Offsite
Area shuttle*
Beach shuttle*
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
Room service (late night)
Traveling with children
Children's pool
Supervised childcare (surcharge)
Children's menu
What to do
Beach shuttle (surcharge)
Tennis
Yoga classes
Volleyball
Ecotours
Shopping
Free use of nearby fitness center
Bicycle rentals nearby
Hiking/biking trails nearby
Rafting nearby
Hot springs nearby
Working away
Business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 2005
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
First-run movies
Home comfort
Ceiling fan
Iron/ironing board (on request)
Washer and dryer
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Double sofa bed
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony or patio
Yard
Individually furnished and decorated
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Muluk Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Cantera - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (one way)
Cruise ship terminal shuttle service is offered for an extra charge
Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for MXN 200.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Cantil Hotel Spa Boutique
Cantil Hotel Spa Boutique Alto Lucero
Cantil Spa Alto Lucero
Cantil Spa Boutique Alto Lucero
Cantil Spa Alto Lucero
Cantil Hotel Spa Boutique Hotel
Cantil Hotel Spa Boutique Alto Lucero
Cantil Hotel Spa Boutique Hotel Alto Lucero
Frequently asked questions
Does Cantil Hotel Spa Boutique offer free cancellation for a full refund?
Yes, Cantil Hotel Spa Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cantil Hotel Spa Boutique?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cantil Hotel Spa Boutique?
Sorry, pets aren't allowed.
Is parking offered on site at Cantil Hotel Spa Boutique?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Cantil Hotel Spa Boutique?
Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle one way.
What are the check-in and check-out times at Cantil Hotel Spa Boutique?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 1 PM. Express check-in and check-out are available.
What is there to do at Cantil Hotel Spa Boutique and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes ecotours, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cantil Hotel Spa Boutique also has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Cantil Hotel Spa Boutique?
Yes, cantera offers alfresco dining, Mexican cuisine, and garden views.
Does Cantil Hotel Spa Boutique have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
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Reviews
Cantil Hotel Spa Boutique Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.8
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 2, 2024
The view was amazing, service a little slow but great people, food was good.
Cesar
Cesar, 5-night trip
Verified
6/10 Good
Sep 11, 2024
I wanted to love this place, and I had read reviews before booking, but I hoped for a better experience. The view from the hotel was stunning, probably the best in town. However, the cost didn’t match what was provided.
The pool wasn’t clean, despite a pool cleaner being onsite for two days, and the Jacuzzi, which was one of the main reasons we booked, was a letdown. It was dirty and waterless upon arrival, though we were told it was "working fine" and just needed cleaning. When our scheduled Jacuzzi time arrived, they informed us last minute that it wasn’t working due to multiple issues—things that could have been addressed earlier, given we reserved it two days prior.
The hotel looked unkempt, possibly due to it being off-season timing? The room was fine but basic, which we expected, no complaints there. However, the lack of care for the pool and Jacuzzi was disappointing.
The front desk staff was excellent and helped us navigate Alto Lucero, a small town with limited dining options. They gave great suggestions and called taxis for us.
We heard the onsite restaurant was good, but it was always empty and closed early. No big deal—we were happy to go into town. Overall, the experience didn’t feel worth the price. The view is fantastic, but you can get the same benefits at another hotel in town for half the cost.
Diana
Diana, 2-night trip
Verified
6/10 Good
May 11, 2025
Falta más limpieza
La ropa de cama y toallas están muy percudidas no tienen buen aspecto y genera incomodidad usarlas
ROSALBA
ROSALBA, 3-night trip
Verified
8/10 Very good
Jan 24, 2025
Muy bueno.
JOSE ANTONIO
JOSE ANTONIO, 2-night trip
Verified
10/10 Exceptional
Dec 12, 2024
La vista es increíble, muy amable el personal. Mis papás quedaron encantados
Ivan de Jesús
Ivan de Jesús, 1-night trip
Verified
6/10 Good
Oct 11, 2024
Una buena visita pero muchísimo ruido hasta media noche con cumbias de una fiesta de bautizo, la comida del restaurante buena. Habitación muy muy sucia con pintura cayendo, pésimo mantenimiento
Miguel
Miguel, 1-night trip
Verified
8/10 Very good
Oct 9, 2024
Todo bien en general, solo que no hay aire acondicioado y hacía demasiado calor. No pude ni dormir del calor.
Dary
Dary, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Excelente
Excelente opción, el hotel cuenta con bonitas instalaciones y una vista inmejorable, la atención del personal y la calidad de los alimentos son muy buenos también, invitado a regresar
Nestor David
Nestor David, 2-night trip
Verified
2/10 Poor
Feb 11, 2024
No me permitieron la cancelación pese a haber contratado
Luz Maria
Luz Maria, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2024
Lugar para relajarse
Excelente lugar para pasar un fin de semana relajando y en pareja, el hotel es muy bonito, limpio y tranquilo.
jose eduardo
jose eduardo, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2023
.
Olga
Olga, 1-night trip
Verified
6/10 Good
Jun 15, 2022
el hotel tiene bonita vista, pero no hay aire acondicionado en las habitaciones, y deberían de poner un elevador para personas con alguna discapacidad
alfredo
alfredo, 1-night trip
Verified
2/10 Poor
Mar 26, 2022
Hice la reserva, despues la cancele porque el hotel quedaba muy lejos, hable y me dijeron que la habian cancelado y me devolverian el dinero y NO FUE CIERTO, SE QUEDARON CON EL DINERO cuando se supone lo habian cancelado
Geovanny
Geovanny, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2022
Me gusto que es un hotel para descansar del trafico y ruido de las cuidades, sus espacios permiten admirar la belleza del paisaje y ademas que esta en un poblado super limpio y cuidado.
No me gusto que la cascada no estaba disponible porque no a llovido en el lugar y que el mirador que hay en el poblado no esta a la altura de la belleza que se puede apreciar ahi
Claudia Araceli
Claudia Araceli, 2-night trip
Verified
10/10 Exceptional
Feb 1, 2022
El hotel tiene unas vistas increíbles y su restaurante muy bueno, todo es muy rico y a precios accesibles, la habitacion tiene una vista hermosa.
Martha Isabel Galan
Martha Isabel Galan, 1-night trip
Verified
8/10 Very good
Oct 11, 2021
Me hospedé en la habitación Horizonte, me sorprendió mucho observar que no cuenta con un bote de basura en la misma recámara y solo en el sanitario, así como Si se solicita servicio a la habitación no tiene una mesa donde colocar platos con alimentos, las puertas como son ventanales corredizos están muy duros creo les falta mantenimiento por lo demás es casi perfecto
Lasaga
Lasaga, 2-night trip
Verified
10/10 Exceptional
Aug 9, 2021
Todo super lindo!
Roxana
Roxana, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2021
Amazing view
It was amazing. The drive to the location was long but once there it qas great. The food and the view was simething else... great place to visit at least once in a life time.
Patricia
Patricia, 2-night trip
Verified
8/10 Very good
Aug 31, 2020
El lugar está excelente, muy bonito, solo falta algo de atención en restaurante y en la alberca pues tardaban mucho en atenderte.
Verified traveler
1-night trip
Verified
2/10 Poor
Jul 5, 2020
The place was close and I have to find another place to stay
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 26, 2019
Hotel Cantil... Excelente Servicio
Experiencia placentera, un lugar muy bonito
Saira
Saira, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2019
Genial
Excelente
Ivette
Ivette, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2019
Bien. Los servicios que ofrece al aire libre son geniales
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 12, 2019
La atención buena, el edificio necesita un poco de mantenimiento, deberían agregar más actividades , pero en general muy buena
Rubi
Rubi, 2-night trip
Verified
4/10 Fair
Aug 11, 2019
Nos dieron una habitación muy pequeña que no era la que había reservado y junto al panteón