We had booked this hotel but apparently the week before they had a fire and did not notify Expedia customers that it was closed. Poor customer relations. We arrived late at night and were discouraged. Expedia did find us another place at no extra charge but was discouraging. Did give a funny story to tell to our families after we had a good nights sleep in the new hotel.
Charles
Charles,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
All great
Kristine
Kristine,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 9 日
I pre paid for my room and arrived to a fire and was turned away and I’m still waiting for my refund.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
We arrived at the hotel at 12:30 am from a midnight flight and were told that our room was not available. They had problems and as we arrived late they had given our room to someone else. Had too go to 2 more hotels before we found a place for the night. Have tried the hotel to see whether they offer some compensation other than a refund but have never got a hold of the manager. Looked like a nice hotel but the service was unsatisfactory to say the least.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 7 日
DO NOT BOOK THIS HOTEL! I made reservation on june 3 for June 4 and 5. Got to property June 4 to check in and hotel was closed. A cleanup worker came out and told me the hotel is closed. There was a fire there June 2 so no one can stay there! Hotels.com app still taking reservations! BAD BUSINESS!
Elaine
Elaine,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Great location and price point
Becky
Becky,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 5 日
Sean
Sean,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
They had a fire and closed the hotel. We had to relocate.
Terry
Terry,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Kasey
Kasey,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Staff did not know what they were doing ended up getting keys to someone's already assigned room and walking in on someone coming out of the shower while the other was naked on the bed was not on that trips checklist of things I wanted to see
Jacob
Jacob,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Got overcharged 25$ us, room had a strong chemical smell, tv didn’t work, breakfast was mystery meat and wet eggs. Sketchy people lingering about. Not worth the low price. Can’t get in touch with anyone at front feet to get money back.
Braiden
Braiden,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Yassin
Yassin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 2 日
Don’t like the smell on the room and it’s not very clean specially the carpet the floor
ISABEL
ISABEL,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 31 日
The beds were terrible, very soft, no support and obviously needed changing. Did not allow for a good nights sleep. Hotel receptionist was scruffy in appearance and unfriendly.
Hotel overall was absolutely fine, just need new beds and a smarter receptionist!
Michala
Michala,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 31 日
Was looking forward to a soak in the hot tub after a long drive - the pool and hot tub were closed
Paul
Paul,3 晚家庭旅行
Orbitz真实住客点评
2/10 很差
2025 年 5 月 30 日
When I got to the hotel at 7:30 in the evening, my booking was not there so they offered me a discount booking, but then found out the pool was ice. Cold in the whirlpool was not working so booked with a different hotel next-door.
Marylin
Marylin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
Just okay. The hotel appeared clean and we appreciated ‘no carpet’ in the room. The beds were comfortable and the bedding in good condition.
The bathroom wall had been repaired near the tissue holder and had not been repainted or papered. A portion of the drapery valance was detached and hanging.
The furnishings are of low quality and could be nicer for the room price we paid.
We did not eat breakfast at the hotel since we were joining family at a local restaurant. My wife checked out the options and said they were nothing to be excited about.
Bradley
Bradley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
It was very clean and staff was amazing
Chandi
Chandi,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 29 日
no update the pool was closed
Joshua
Joshua,2 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 28 日
I was looking forward to soak in the hot tub - OUT OF SERVICE - both the pool and hot tub were closed. They must believe in eco friendly - my wife and I had one (1) towel in our room to share. found out every room was given one towel. Staff were friendly and did their best to speak English- Probably wouldn't stay there again
Paul
Paul,3 晚家庭旅行
Orbitz真实住客点评
4/10 尚可
2025 年 5 月 27 日
Clean and nice room
I did not like staff whom make me assure to help me send to the airport nothings arrived no explaination makes my way to airport so very late