Terrible check in - no staff available for valet parking, fast check in, helping with luggage. Then front desk staff told me hotel restaurant didn’t serve breakfast until 11am. When I left the hotel to get breakfast elsewhere the next day, I realized the restaurant was, in fact, open. Hotel needs to train the staff.
Amy
Amy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Emily
Emily,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Art Oasis in Arkansas
I travel to Fayetteville multiple times a year to visit my daughters at the University, and I decided to stay in Bentonville this time as we all love the art scene there. 21c did not disappoint! The art exhibits were phenomenal, both playful and thought provoking. Absolutely loved the roving green penguins. Service ranged between super helpful and friendly on one end of the spectrum and snooty and aloof on the other end. Maybe the snooty people were part of an art installation. :)
Jenny
Jenny,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Recommend highly!
This is an awesome hotel. Extremely helpful and friendly staff, beautiful and interesting art collection, and comfy and nicely appointed rooms. Also a great location. Highly recommend!
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Barry
Barry,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Inspirational
From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
Timothy And Christine
Timothy And Christine,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
John
John,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Rayna
Rayna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 8 日
The worst hotel in terms of customer service
I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them.
I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel.
That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly.
The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Thomas
Thomas,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Isaac
Isaac,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
James
James,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
The art was stellar, and the food was fresh and delicious. Loved the penguins.
Sally
Sally,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
We loved our stay at 21C! It was clean, easy, and romantic! We loved The Hive restaurant as well.
Jodi
Jodi,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Jeff
Jeff,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
robert
robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
ESTUPENDO HOTEL, EXELENTE HUBICACIÓN PARA VIAJES DE PLACER O PARA VISITAR LAS OFCINAS DE WAL MART
Felipe
Felipe,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Douglas
Douglas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Everything was lovely and clean and even though there was construction next to the building it wasn’t loud and didn’t keep us from fully enjoying our stay!