Excellent service. Exactly what I wanted - god dining, quiet, close to town.
Kalafi
2 晚行程
6/10
Convenience
Juliet Mavis
5 晚商务旅行
8/10
Stayed 1 night in a standard room then upgraded to poolside room which was very good. However the standard rooms could be more cleaner...there were cobwebs on the wall and the floor is old
Otherwise our whole stay was enjoyable with support from the friendly staff.
Tafale
3 晚家庭旅行
2/10
Airport shuttle gave the impression of things to come. Dirty ripped seats and aircon not working properly. Couldn’t feel the cool air till the trip almost finished. Great location but not a single housekeeping was done as advertised. Some staff need training to greet customers with smiles. Only stayed here due to word of mouth but I should have trusted the poor ratings and previous reviews. Lesson learned.
Lopeti
5 晚家庭旅行
8/10
Loretta
1 晚行程
4/10
I did not like that i had bed bugs in my bed & that i had to change rooms at 1am. I did not like he fact that i went to the front desk multiple days & was unable to take with a hotel manager. I still believe i should be compensated and would like to speak to someone in charge.
Perry
14 晚家庭旅行
6/10
Staying here was okay...the swimming pool needs an upgrade and maybe a facelift and a good clean as small tiles around the pool chip away and remain at the bottom of the pool. We had asked them to clean our room again as there was bit of mould on the wall in our room. Would be helpful to have comms from the rooms to reception via telephones or advise guests of the direct line to reception and also little info like the wifi password changing every week. Also would be helpful to have some lace curtains as well because once the curtains in the room were open for some light there was no privacy. Breakfast was alright as continental 🙌 could be improved by using fresh ingredients daily..we didn't have dinner here. Location handy to town. Very spacious rooms
Siaosi
11 晚家庭旅行
6/10
In need of renovations. The pool has many missing tiles and can be dangerous for kids. Our room was not serviced the whole week we stayed there. We had to ask for toilet paper and towels at the front desk when needed. The staff are very nice at the front desk and restaurant but housekeeping was a let down.
GRACE
6/10
Millenia pool was in terrible condition apart from that everything was amazing.
Ebonee
3 晚家庭旅行
2/10
This property is what you call these days “CATFISH” ! The photos didn’t look like what we got. The rooms for so out dated, so dark in the rooms and the aircon wasn’t even strong. And some of the staff don’t know how to smile. Never again.
T
5 晚行程
6/10
Helen
13 晚行程
8/10
Faimata
5 晚行程
2/10
Definitely not the pictures we saw on Expedia. We were put in old rooms which made me really sick due to the poor conditions of the room. I do not recommend this hotel. Also the workers at reception were not accommodating at all and had poor customer service.
Lilly
5 晚家庭旅行
6/10
Big room but it will be nice if there a mircowave,
Helen
9 晚行程
4/10
We stayed at Millennia last year and found it comfortable and clean which was why we decided to stay there this year again. Unfortunately this time around was not as enjoyable due to not having the regularity of housekeeping we had in our last stay there (back in Nov 2023) - we stayed for 7 days and would have appreciated at the least 2 cleans in that week. In rainy season it is definitely needed and would have made the world of difference as the room daily felt wet and damp - it was hard to get towels replaced as there were never any available so we got different sorts of towels and the staff were unrecognisable as everyone was in regular attire. I wasnt expecting a 5 star experience however - a little bit of care for the rooms goes a long way.
Gardenia
7 晚行程
8/10
Rixon
2 晚行程
8/10
Vetta
4 晚行程
6/10
Maligi
5 晚行程
8/10
Try to get rid of the ants. Ants keep coming in the room whenever we leave food on fhe table
Ezra
7 晚行程
4/10
Toso
2 晚行程
2/10
The rooms were not clean ro the point that my room had a used dirty sanitary pad left under the sink area. The bathroom was filthy no toiletries at all, no towels in the room. It was the worst experience I had in Samoa, just lucky it was 1 night only. Would never recommend this hotel
Or stay at it again.
Sherylee
1 晚家庭旅行
8/10
Offered airport transfer nice and early. Took our bags upstairs for us. Basic breakfast provided
Mike
1 晚家庭旅行
10/10
Stuff are very helpful and friendly.Room 44 it’s now my favourite room in this hotel. Specious, comfortable beds with a view. Breakfast every morning was a selection of fruits, homemade muffins, and more. Short walk to the main shopping area and market. Will recommend this hotel to anyone. Awesome value for money. 🙏