Escape to Crowne Plaza Lanzhou, an IHG Hotel, and immerse yourself in the tranquility of Wuquanshan Park. Savor a massage or unwind with yoga classes at the gym while enjoying convenient access to Lanshan Park and Lanzhou University. The hotel’s three restaurants offer delicious Chinese cuisine for breakfast, lunch, and dinner.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness center
Room service
Spa services
Business center
Meeting rooms
Limo/town car service
Terrace
Air conditioning
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY419
CNY419
CNY489 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and play paradise
Tackle business tasks at this waterfront hotel's meeting rooms and business center. Later, unwind with spa services, yoga classes, and bar lounging.
Dining extravaganza
This hotel boasts 3 restaurants, including al fresco and Chinese cuisine options. A bar adds evening charm, and buffet breakfast starts each day deliciously.
Riverside spa escape
River views set the scene at this hotel's wellness center. Indulge in massages, join yoga classes, or work out in the fitness room while garden serenity awaits.
Gansu International Convention and Exhibition Center - 7 min walk - 0.7 km
Wanda Plaza Chengguan Lanzhou - 1 min drive - 1.3 km
Lanzhou University - 4 min drive - 3.3 km
Lanshan Park - 4 min drive - 3.6 km
Wuquanshan Park - 5 min drive - 4.8 km
Getting around
Lanzhou (LHW-Zhongchuan) - 54 min drive
Lanzhou Station - 17 min drive
Lanzhou West Railway Station - 26 min drive
Restaurants
Starbucks - 5 min drive
Regency Club - 4 min drive
KFC 肯德基 - 5 min drive
大自然称斤烤肉(南河滩店) - 4 min drive
陇上人家-地道兰州菜(甘南路店) - 5 min drive
About this property
Crowne Plaza Lanzhou by IHG
Crowne Plaza Lanzhou by IHG puts you within a 10-minute drive of Lanzhou University and Lanshan Park. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
440 rooms
Arranged over 36 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
3 restaurants
Bar/lounge
Barbecue grills
Room service (limited hours)
What to do
Yoga classes
Working away
Business center
Meeting rooms
Services
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Spa services
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Area rugs in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Specialty Muslim - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Lounge - Onsite lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 148.00 per person
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Crowne Plaza Hotel Lanzhou
Crowne Plaza Lanzhou
Lanzhou Crowne Plaza
Crowne Plaza Lanzhou Hotel
Frequently asked questions
Does Crowne Plaza Lanzhou by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Lanzhou by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Lanzhou by IHG?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Lanzhou by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Lanzhou by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Lanzhou by IHG?
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Lanzhou by IHG and nearby?
Onsite recreation at Crowne Plaza Lanzhou by IHG includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Crowne Plaza Lanzhou by IHG also has a garden.
Are there restaurants at or near Crowne Plaza Lanzhou by IHG?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine.
What's the area around Crowne Plaza Lanzhou by IHG like?
Crowne Plaza Lanzhou by IHG is located on the waterfront in Chengguan, a short 5-minute walk from Gansu International Convention and Exhibition Center.
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Reviews
Crowne Plaza Lanzhou by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Location
9.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
May 16, 2025
Room with good river view
LU
LU, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Palace by the Yellow River
I bragged to my friends that I spent 3 days at a nice hotel by the Yellow River.
The room was spacious and clean, and the service was good.
I was satisfied because there were many kinds of breakfast.
I used the bar after dinner and I was impressed by the kindness of the waitress.
However, I had no choice but to use a taxi to get out of town, so that was a shame.
But the staff call a taxi quickly
I didn't have any difficulties. Even if I went back to Lanzhou
I will be using the Crown Plaza Hotel.
jinwoo
jinwoo, 3-night trip
Verified
8/10 Very good
Jul 11, 2024
The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit.
We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of.
I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Perfect breakfast.
kaixiang
kaixiang, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2024
Nice
Yuhang
Verified
10/10 Exceptional
Apr 23, 2024
Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke.
Andrew
Andrew, 1-night trip
Verified
2/10 Poor
Apr 6, 2024
Random pricing, bad shower
I booked on hotels.com at 756HKD per night vs trips.com offered 330RMB (half of the price I paid). Hot water in the shower didn’t work well. The hotel said it was because there were too many guests on the same floor… there was nobody at the main door helping you with taxi. Surprisingly bad experience
I've had the misfortune of having stayed here twice, once in 2015 and once in 2017. The ONLY reason I'd ever stay here is that there are basically no other options in the city.
It looks like most any other Crowne Plaza, but looks can be deceiving. The staff are poorly trained, and as is common in China, indifferent at best, and rude at worst (although at a nice western brand you sometimes get better service- not here).
Front desk- staff are generally unhelpful. They didn’t tell us anything about the hotel... we had to ask about things such as breakfast (included with our rate) and the club lounge.
There also seems to be no communication across the hotel: they have no idea what time either of the two restaurants open or the "bar".
We were given vouchers for “first drink is on us” free drink upon check-in, good for beer, juice, or coffee… -when we tried to use them, we were told the lounge/bar downstairs was out of beer, and that those vouchers were only for juice anyway.
4th floor “bar”- Very weird experience- the name of the “bar” didn’t match the name of it on the website or even on the elevator… scantily clad employees were walking around, going into various side rooms… there were more employees than customers, most of whom stared weirdly at our group the entire time… we felt very out of place, like we were in a night club or strip club instead of a hotel bar…
I could go on and on, but unfortunately characters are limited.