A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Stephen Chi-Wing
Expedia真实住客点评
6/10 好
2024 年 4 月 29 日
Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Martha
Martha,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 3 月 31 日
No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas
Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Juan Fernando
Juan Fernando,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 3 月 17 日
Mikaela
Mikaela,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 9 日
GONZALO
GONZALO,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 27 日
This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block.
We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Diana
Diana,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 23 日
Muy recomendado algo súper colonial llamativo
KATTY
KATTY,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 14 日
Estuvo muy bueno en todo los aspectos
Aldo
Aldo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 14 日
excelente todo me encanto
Katty Camino
Katty Camino,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 2 月 12 日
Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo
Juan Carlos
Juan Carlos,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 27 日
Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Sheryl
Sheryl,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 1 月 17 日
Maxim
Maxim,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 8 日
Great place in a beautiful city
Angela
Angela,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 5 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 1 月 5 日
Misleading information about parking
We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Gonzalo
Gonzalo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 1 日
Me encanto el servicio
Nadia Belen
Nadia Belen,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2023 年 12 月 31 日
A little disappointing
Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Cathy
Cathy,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 12 月 16 日
Karla
Karla,4 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 25 日
The really friendly staff put up with my appalling Spanish. 😊
Nicholas
Nicholas,3 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 7 月 30 日
Nice and comfortable place. Good buffet breakfast for the price.
Andrés
Andrés,2 晚行程
Expedia真实住客点评
10/10 绝佳
2015 年 7 月 3 日
Hotel familiar. Muy buena ubicación. Excelente relación precio - valor.
Fidel
Hotels.com真实住客点评
8/10 很好
2014 年 11 月 18 日
A Nice Hotel
The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.
真实旅客
Hotels.com真实住客点评
8/10 很好
2014 年 10 月 8 日
Excellent staff
The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure.
The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.
Joel
Expedia真实住客点评
8/10 很好
2014 年 9 月 30 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2014 年 6 月 12 日
fantastic atmosphere
very stylish, renovated in the old, 19 c. style with amazing details. Fantastic atmosphere. Very nice and helpful style. One of the best hotel in my life.