The hotel in general is pretty good. However, the location is not at a convenient place. The noise insulation between room to room is pretty bad. I have my daughter traveling with me but the room next door also has kids and they were so loud, they kept us awake and we weren't able to sleep and rest well. So, if you want to have a quiet place this may not be the place you want to stay with. Everything else seems pretty good for a Hyatt level hotel.
Near by is not 24hrs. convenience store around, but the hotel offers 24hrs snacks (gummy bears, chocolate, potato chips).
It is located near the highway, easy to get out of the city, and just 3 mints away from the best 2 universities of Hsinchu.