Hotel is very run down, part of building is closed and what employees are saying they are closing down the hotel in September. The actual room was not that bad just the building is in very bad shape
Jesse
Jesse,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Rooms need updates
Location, beach and restaurant were great. Pool was closed due to inspection issue, so they gave us restaurant vouchers. Unfortunately, restaurant only open Wednesday-Saturday.
Room was okay. They use keys and we had a total stranger enter our room at midnight. No secondary safety lock.
While bed was comfortable and clean, air did not go below 74 despite 3 service requests. No housekeeping. No toiletries beyond a bar of soap. Furniture was stained and old. Balcony was nice except during construction hours with drilling downstairs.
Could be a really nice place with some tlc and upgrades.
Stephanie
Stephanie,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
It was amazing we believe that once the renovations are complete the Hotel would look just as good as the rooms we had “Beach front” But the balcony was being renovated so we couldn’t really use it the front Desk lady that checked us in was really nice some of the people around weren’t so friendly but it’s palm beach so I understood that they liked being left alone
The building is Old and dated but the rooms were big and Beautiful but you can see that the walls were painted over the bathrooms were small and tight but beautiful nonetheless.
I can’t wait to see what it looks like when the renovations are complete plus, the lobby needs renovating only the floors really.
It was my husband and I very first anniversary and we really enjoyed ourselves they can also add more options to breakfast but you get what you paid for so maybe in a few years once the renovation process is complete they will raise prices and offer better breakfast
Yvonne
Yvonne,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Felt like a crime scene
Everything about the hotel was a deception. The hotel is falling apart with an empty pool. Parts of the parking lt were roped as it were a crime scene since I guess the parts of the celing were failling down. Room was clean but had towels that a high school gym would have. Really old linen with not blankets or comforter. I heard from other guest that the hotel is schedule for demolition. Then perhaps it should get on with it and not recieve guests.
Enrique
Enrique,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
Unusable balconies 😔
Place was very clean beds wer comfortable however a couple more pillows would have been nice. We got an ocean front 2 bedroom and had a balcony that you could not use. I spend a ton of time on the balcony when im at the beach so that was a HUGE disappointment. Yes i could see the ocean if i stood infront of the sliding doors or looking out the hazey window in the living room but that is not what i was expecting. They had a restaurant but it was closed while we were there (they are only open Wednesday- Sunday).
It was clean and quiet.
RENEE
RENEE,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Amazing location
Everything was perfect, except one day when we got home, our door had been opened. Nothing was taken, but there was an uneasy feeling after that.
Wendy L
Wendy L,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Loved everything
Katrina
Katrina,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Hugo
Hugo,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Katrina
Katrina,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 19 日
The hotel should have been updated. It had actual keys instead of key cards. The outside appeal was not good. The inside appliances did not look appealing however, the rooms were very clean.
Terry
Terry,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 18 日
Location was great. Property was aged, bed uncomfortable and we never got housekeeping during our 5 day stay even though we called and were put on the list.
Alan
Alan,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
HELENA
HELENA,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Beautiful property close to the beach and within walking distance to restaurants
Heather
Heather,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Front desk staff were friendly and helpful. The food at the restaurant was amazing.
Cathie
Cathie,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
Perfect location
Older property
Pool not in service and restaurant not open for lunch
Rhonda
Rhonda,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
william
william,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
The property is obviously very dated, however, the front desk staff, especially Chad were more than accommodating. The beach outside was kept really clean and the pool was clean. Not much to this place but perfect for a 2-3 day getaway.
Joseph
Joseph,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 13 日
Not as great as it appears
The staff at the hotel are friendly and wonderful. The room is much older than appears. There are barely any outlets in the rooms, no extension cords. Minimal towels, plate/glasses. There was no hair dryer but I was able to request one.
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
I loved that the beach was right there, the pool was nice, staff was so nice and accommodating.
I didnt like that the trash barrel in the room was so small. I didn't like that the towel rack was broken. Otherwise it is a great location, i will definitely be back!
Melissa
Melissa,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 7 日
claudia
claudia,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 6 日
Maybe the rooms in the main building would have been better. however, I purchased a suite, balcony, ocean view thinking it would be an upgrade over a guestroom. all we got for a three day stay was two towels, one roll of toilet paper, two very flat pillows, and no shampoo. It was fine, but a little disappointing, considering what we paid.
John
John,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 4 日
We were looking for an affordable way to stay in West Palm with a quick walk to the beach, and this definitely checked those boxes. Online photos make the hotel seem a bit nicer than it is, but considering the price of the Ambassador compared to others in the area, it's a great deal. Rooms have a full kitchen and are only serviced every three days, so think of it like a mix between a hotel and a mid-quality Airbnb. We met some folks whose A/C didn't work but we didn't have any issues with basic needs, cleanliness, anything like that. Hotel staff were outstanding. Pool and beach areas were never crowded. All told, it's such a nice area with so much to do and so close to the beach that we were just glad to be able to afford it.