Was a terrible experience right from the start. We found the room was too small for our family so we asked for some options for something larger (even offering to pay more). The manager became very defensive and refused to give any sort of solutions or flexibility. Awful customer service. I’ve been traveling for years for business and have never had an experience like this. We ended up not staying there and went to a much better hotel in town. They refused to give any kind of refund and continued calling us all night about not giving us a refund. They were rude to my wife and kids and I can’t accept that.
Devon
1 晚商务旅行
10/10
It was in perfect location. Very nice lady on the reception. Definitely recommend.
Pollyana
1 晚行程
10/10
stay was great room very neat and tidy
joanne
1 晚家庭旅行
10/10
The staff and location were excellent. Room was cozy and comfortable and we will definitely stay there again. The only problem was that the site has check in at 9:am and that is not true. Seeing as check out is 11, how could it be. The host was very apologetic about the mix up and called us as soon as the room was ready.
Teresa
1 晚行程
8/10
Shower gel container was completely empty which I didn’t notice til I was in the shower. Never should be left empty!
Jayne
1 晚行程
6/10
Joseph
6 晚行程
8/10
It was a decent place and the employees were very helpful about getting me settled in after hours. A bit pricey for the type of place it is, and the pool hours were a bit limited for my liking, but overall a nice, comfy place to stay.
Kathy
3 晚家庭旅行
8/10
Eileen
1 晚行程
8/10
Rafael
2 晚行程
10/10
Catherine
2 晚行程
10/10
Cosy corner room..perfect for one! View facing Main Street and Kandy Korner!!
Susan E
1 晚行程
2/10
Cristina
1 晚行程
6/10
The guests above us had two kids who virtually destroyed the peace. We asked to be moved to another room, which was approved. I realize it’s not the innkeeper’s responsibility. But they could have done a better job of policing their property.
JAMES
2 晚行程
10/10
John
1 晚结伴旅行
10/10
Jose
1 晚家庭旅行
8/10
Hotel is clean and well-located.
Michael
2 晚商务旅行
2/10
Stay was great. Hotel was great. Hotels.com is a real issue. Charged me for two nights even though I cancelled my second night because I left all my meds at home.
Steven
2 晚商务旅行
10/10
Michael
1 晚行程
8/10
Needed a place to stay to visit a sick relative. Was very pleasantly surprised... would stay again. Great location.
真实旅客
1 晚家庭旅行
10/10
Friendly staff and candy at check-in. Yeah!
ROBERTO
1 晚商务旅行
10/10
My stay was incredibly comfortable. My room was clean and looked to be renovated. It was extremely quiet, and the front desk staff was very helpful.
Kristy
3 晚行程
6/10
The place was nice but the pool looked nice but close to early
Allen
2 晚行程
8/10
I liked the service and the location. I didn't like the toilet, it's too low.