The staff were quite friendly, helpful, and polite and the facility was clean, well managed, and beautiful in ambiance.
The food at their restaurant, Happa, was so delicious and enticing in appearance that we ate there for most of our meals.
Fearing danger due to agitators who had stormed into downtown LA allegedly as protesters, I asked the hotel management for advise in choosing a safe route back to San Francisco at the end of our visit to Gardena. They researched the situation and were able to suggest a route that allowed for me to avoid the downtown area of LA, which was not too far away, unfortunately.
I felt much safer upon receiving advice from management.
I will always choose to stay at New Gardena Hotel whenever I come to visit LA. They are superb in many ways.