B&B Picaflor was exactly what you see in the Hotels.com photos. Small, cozy, beautiful wood throughout, friendly welcome. One of the team members was Canadian, so that helped with translation. The other's English was good enough. What we liked best about the place was its location. A very quiet street, away from the hustle and bustle, but close enough that you could get to the main plaza in about three minutes. When we were in Ollantaytambo, we walked by other hotels we were considering for our stay and we were very happy we chose Picaflor.