The main complaints are the tv and the breakfast. The TV guide was on a different time zone and not accurate at all.
The breakfast available contained cheese in all hot food and even the muffins and bagels. For someone that does not like cheese it didn't leave many options.
真实旅客
1 晚行程
10/10
Dallin
6 晚商务旅行
10/10
Jay
1 晚家庭旅行
10/10
Marriott properties are always a win!
Diane
2 晚浪漫旅行
10/10
The suite was exceptionally clean. The beds were firm, yet comfortable. Towels were soft. The breakfast was surprisingly good, with a good variety of different breakfast food. I highly recommend.
Kelly
1 晚家庭旅行
10/10
The staff at this resort went above and beyond what was expected of them. Ashley, at the front desk was incredible and helped us with every issue we had and always with a smile. She is the first person we saw when we checked in and again, her smile, friendliness and especially professionalism is amazing.
Alexander
2 晚家庭旅行
10/10
Staffs are nice and helpful. Overall the property is clean, the furnishings and the bed are great
Nelia
2 晚行程
6/10
Scott
2 晚行程
10/10
Nice place
joe
1 晚行程
8/10
Lorene
1 晚家庭旅行
10/10
Amazing stay
Annie
1 晚家庭旅行
10/10
Very enjoyable stay.
Jonathan
1 晚浪漫旅行
2/10
We reported blood stain on the sheet.
The employees were all surprised they didn’t replace the sheets. We were really shocked
We arrived 2/3am so went straight to bed in the morning We reported first thing to inform the bed sheets were not clean at all, they said they would take care of it right away, then we had to report second time as the sheets were not replaced when we got back at 7p.
They replaced it on the spot. We waited in the room while replaced it. The employees who were working on Thanksgiving day were all very friendly and totally felt bad for the situation and suggested we report this to manager etc
The manager following morning said Expedia will issue refund. Please advise if there is anything you can do to expedite this issue. I’m only writing because we didn’t get the refund for one night of 3 nights we stayed …
Thank you
真实旅客
4 晚家庭旅行
10/10
Margaret
2 晚行程
8/10
The breakfast was tasty with many options. The room was very spacious, but the beds were a bit hard.
Sue
1 晚行程
6/10
The television in the room did not work for two nights. The night manager seemed to care less. He said there was poor signal getting in the hotel however he was sitting in the lobby watching a big TV just fine. I was very disappointed especially since he could care less.
Danny
2 晚行程
10/10
The hotel is conveniently located near Banner and several restaurants. They have several amenities to use. The hotel and rooms are clean. The beds are extra firm which hurts my back and the pillows and bedding feel stiff as if they’ve been bleached too much and need to be replaced.
Savannah
1 晚行程
10/10
It was just everything you could want in a place to stay. Clean, comfortable beds, easy check-in, great shower. Plenty of room to stretch out.
Dava
1 晚家庭旅行
10/10
The hotel is clean and the ladies working the kitchen were extremely friendly. The bed however, was firm and the pillows flatten instantly. It is conveniently located across from Banner hospital.