The view was excellent and the staff was kind, friendly and helpful, especially those working at breakfast restaurant. Room facilities were fair but it's value for it. Overall, very satisfactory.
Charlie
Charlie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Terrible Hotel
Terrible nights sleep. Had paid extra for premium room. But the Bed mattress definitely needs replacing. Next night moved to a smaller room. But manager would not refund the difference in room price. Just offered discount on a meal if we dined with them, but would not say how much discount. So no way would we eat just to get a minimal amount off. No brainer. Terrible Customer Service.
Jane
Jane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Fabulous position. Views amazing. Some of the friendliest and happiest staff we've come across. The rooms and dining area were spotless. Very impressed
Derek
Derek,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Lovely hotel great views
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
The staff were all extremely friendly and helpful; they made the stay special. The views from the restaurant were wonderful; the food was very good with a good choice each evening and it tasted very nice. The disappointing part was the lack of servicing in the room. At check in we were asked if we needed new towels or the room cleaned each day and we said that it wouldn’t be necessary. However we did expect that the tea and coffee would be replenished each day and also that the bed would be made for us; neither of these things happened. If we don’t get these basic services then we should be offered a reduction in the rate for those nights. I don’t mind paying for service but I object to paying for a non- service.
Hazel
Hazel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
The experience was amazing from start to finish. Easy check in on line, met by very friendly and helpful staff on reception. Breakfast and evening meals were absolutely delicious.
Paula
Paula,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Jackie
Jackie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Eileen
Eileen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Sam
Sam,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Lacking a tad
Stayed for 2 nights. Hotel a little tired although clean and staff very attentive.
Great views across Chesil Beach from the restaurant, lacking in a comfortable seating area around the bar. Food was a tad lacking and evening meal pretty pricey for an average meal.
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
It was ok room was a bit dated and dark needed to have tge light on most of the time was woken upp by the heating coming on the pipes were banging. Bathroom was nice Good shower.
Jonathan
Jonathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
David
David,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Was told breakfast was open til 11am for the bank holiday. This was incorrect so I never got breakfast. Hotel is nice though, great location and free parking
Callum
Callum,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Very friendly staff. Buffet breakfast is really good
J
J,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
The view from the restaurant, and the breakfast was very good
Patricia
Patricia,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 9 日
Beautiful location and great restaurant. Large confortable bed.
Karen Sandra
Karen Sandra,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Home from home!
We always choose The Heights because, it's not only convenient but the facilities and menu are good. Also the staff are both friendly and helpful. We love the whole atmosphere.
Sylvia
Sylvia,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Very nice hotel with excellent view
Breakfast was good friendly staff have been here many times would recommend
Barry
Barry,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Staff were excellent food options were good
cliff
cliff,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 11 日
Bhupesh
Bhupesh,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Enjoyable visit!
Staff welcoming and attentive. All you can eat buffet breakfast and all other food good.
Sylvia
Sylvia,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 25 日
Portland Heights is a very pleasant hotel but bear if mind if you are on foot that it is not near facilities although has a bus stop opposite. The dining room and cafe have superb views and the staff are very friendly and accommodating. However the cafe and food is quite expensive. The room was pleasant although a little dated however I was surprised to be informed that servicing of the rooms only take place once every three days.
donna
donna,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 31 日
Lovely stay
We were welcomed by zoe on reception who was friendly and engaging.
Quicky given our room key and went to our room.
The decor is a little dated but the room was spacious and warm. The bed was huge and comfy so what more could you ask for.
We had breakfast which was buffet style and eat as much as you wanted.
The best thing about this hotel has to be the view over Chesil beach which is amazing.
We would have no hesitation staying again.
Terry
Terry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Christmas stop over!
This is my second stay at the Heights as we have family who live in Southwell who we were visiting over Christmas. We enjoyed yet another great stay, the service was really good, the breakfast was amazing and we had a room on the ground floor which was really comfortable..the only complaint we had was that we couldnt turn down the heating in the bathroom but we did mention this to reception when we left. Overall another great stay!