My car broke down and staff was very helpful and understanding. They extended my checkout time so I could get it fixed.
Mark
1 晚行程
8/10
Ronald
1 晚行程
10/10
Luke
1 晚家庭旅行
10/10
Kendrick
2 晚结伴旅行
6/10
What was the point of checking in online and through the hotels emails? My guests and my wife were unable to check in to the correct reservations and were forced to pay for an extra room. This made for a frustrating end to a long day while trying to move across country. Have yet to see a refund for the extra room and doubt we will.
Ben
1 晚行程
4/10
Barking dogs in room next to us, broken toilet, lack of towels, no stopper for the tub, dirty windows in breakfast area, unfriendly clerk, abandoned like car in parking lot.
Todd
1 晚家庭旅行
10/10
Robert
1 晚行程
6/10
The service was great. Especially Debbie at the front desk! We ran out of toilet paper and needed some. I called down and Debbie said she would let housekeeping know. They didn't show up yet so I called back down and asked her should I send my son down. She said yes, and apologized that housekeeping hadn't brought it. My son went to go and Debbie was getting off the elevator to bring the needed items! The check in and checkout process was easy and convenient.
However, the hotel itself is not well maintained. There was a dead bug on the bed. The room smelled musty, the lighting was very poor. The wall in the corner looked as if it had moisture and was coming a part. If it wasn't for Ms Debbie and the check in/check out it would have 1 star.
Alfred
1 晚家庭旅行
10/10
Yuliana
4 晚结伴旅行
4/10
The room was missing smoke alarms, lights were hanging off the walls, floors were sticky and hadn’t been mopped. You could see the previous persons boot marks all over. Stuff was broken and never fixed. Behind the bed was dirty too. Linen was itchy and very uncomfortable
真实旅客
3 晚行程
6/10
Sandra
3 晚家庭旅行
6/10
Room had a strange smell to it, floors made me not want to take my shoes off
Steven
2 晚浪漫旅行
2/10
The room was hot I sweat all night woke up with a bad snuffy nose worst night ever
Iriel
1 晚行程
10/10
Clean safe centrally located for a outside amenities.
John
2 晚商务旅行
6/10
Stacie
1 晚行程
10/10
Amber
4 晚行程
2/10
Trey
1 晚行程
2/10
Jill
1 晚行程
8/10
ANGELA
4 晚家庭旅行
8/10
Yoanis
1 晚家庭旅行
10/10
Taishelda
1 晚行程
10/10
Mark
1 晚行程
10/10
Nice friendly staff room was really nice clean and smelled great.
Lovely
2 晚行程
6/10
The room was very neat and clean. Bed were comfortable. We only stayed one night. The complimentary breakfast was good. It was very hot in the hotel lobby and in the dining area for breakfast. And the air fresheners they had around the hotel were too strong and overwhelming. They were just too much. Also the body wash dispenser was out in the shower. I would think those things should be checked before someone checks in. Those things were small so i didnt call front desk or anything, but wanted it noted.