Positives
Luxury apartments are nice, clean & very spacious
Staff are polite and accommodating
Views are amazing, great view of sunset
Negatives
Food really isn’t good. We ended up eating out a lot despite having half board
Takes 30-40 minutes to get a cocktail as only ever one person on the bar
Entertainment isn’t good. Bar area is very dated & run down
Overall aesthetic isn’t very nice - needs a revamp
Pool area was closed for 5 days and we were not told before arriving (we were able to access another pool at a different hotel)
So much construction going on next to hotel which won’t be done for years.
Always noise, rooms are not sound proof - can hear everything from above and neighbours
Sophie
7 晚行程
10/10
Fabulous overnight stay at Royal, Sun, big comfortable rooms and the best cb views from the big terraces
Thomas
1 晚行程
10/10
Parfait! Une vue à couper le souffle.
Piscines au top!
Jacuzzi sur la terrasse juste une perfection
Cecile
2 晚行程
8/10
Olof
5 晚家庭旅行
10/10
Fayme
5 晚结伴旅行
6/10
Très bon séjour, hotel de qualité : vue superbe.
Seul bémol pour un 4étoiles, le mobilier 'à l'ancienne', et le bruit des chariots de ménage dans des couloirs gigantesques.
Accueil un peu froid selon le personnel...
Eric
3 晚家庭旅行
8/10
Very nice apartment with jacuzzi a s incredible views 10/10
Food compare to other hotels below average. No herbs taste very watery
Elevators extremely slow
Marcin
4 晚结伴旅行
10/10
Amazing views from all units.
Rooms and hotel style a bit dated but clean and has everything you need. Restaurants very good. We enjoyed both breakfast and dinner buffets.
Would return again at this price point.
Alexandrina
2 晚家庭旅行
10/10
Excellent b&b stay. Fantastic breakfast options. Spotlessly clean apartment and special mention to courteous staff. Only slight negative was at check in. No information provided on additional services such as pool towels and room safe charge and seemed only interested in questioning tge use of Ecpedia to mske booking
John
7 晚浪漫旅行
8/10
Michèle
7 晚行程
10/10
Spectacular view. Big rrom. Friendly and helpfull staff.
Igor
5 晚家庭旅行
10/10
This is an outstanding property with spectacular views, spacious apartment, pristine condition. The view of the giant rock formations reaching the ocean is just breath-taking.
Peter
1 晚商务旅行
10/10
construction of a neighboring hotel
Oleksandr
6 晚行程
10/10
Staff were very friendly, views & facilities excellent. Construction work around the hotel a bit of a negative currently
Mark Stephen
7 晚家庭旅行
10/10
Todo muy bien!
Anca
1 晚家庭旅行
10/10
Fida
1 晚结伴旅行
10/10
Eriks
2 晚行程
8/10
The breakfast was perfect! And the sea view from the room as well.
The only annoying thing is the construction work around the hotel, which leads to the inconvenient parking outside. But it is temporary and not relevant to the hotel itself.
真实旅客
1 晚结伴旅行
6/10
The view from the room and dining area was amazing.
The breakfast and dinner buffet was perfect.
We were given a room with windows from the bathroom and one bedroom that opened directly to the children’s play ground, restaurant, and the pool area that was one level up. The noise was an issue.
When we asked front desk staff if we could move to a quieter area the response was unexpected. We were advised that because we booked through a third party, Expedia, they couldn’t do anything for us. After further discussion, the manager advised that if we paid a 50 Euro cleaning fee we could move…..to a room directly beside the resorts only functional elevator. Just a different noise. We stayed put and made the best of our week.
Restaurant staff were great.
Not perfect but overall we enjoyed our visit to Tenerife.
Construction on the street and in the immediate area is a definite issue. Not a noise issue but definitely makes accessing the property less than ideal. Not really controllable by the resort but an issue nonetheless.
Chuck
7 晚浪漫旅行
10/10
Lovely apartment in a lovely position. Great balcony with fantastic views. All the staff were very friendly efficient and helpful.
Christopher
7 晚结伴旅行
10/10
Great place with wonderful employees, amazing views and very tasty food
Dariusz
8 晚结伴旅行
10/10
Eriks
2 晚家庭旅行
8/10
The rooms were very outdated - it was like walking into the early 1990s. The view from the balcony made up for it though. It was breathtaking. The location is good, walking distance from the small town. Nice pool.
The breakfast buffet was excellent.
We signed up to get a hotel transfer from the airport with the hotel and the driver was 40 minutes late with no communication to us. Also it was a different driver as mentioned. It would have been easier to get an Uber or regular taxi.