I was in town for a class so I was very happy that the room was quiet each night and I was able to get a full nights sleep each night, mon-fri. there are many options for dinner and drinks all from just outside the door to a few blocks. the room and the lobby were all very clean. the staff is very friendly and check in was a breeze.
ANDREW
ANDREW,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Igor
Igor,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Barry
Barry,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Oliver
Oliver,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Clean and comfortable in a good location
We stayed here for an event at MSG. It’s easy walking distance there, and close to the Herald Square subway stop for getting elsewhere. The front desk staff was very friendly and helpful getting us checked in a bit early, and the room was very clean. The bedroom space was snug but bathroom was spacious with walk-in shower. We were on the 6th floor facing the street and also right across from the elevator but heard very little noise from either.
Anne
Anne,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Localização Excepcional
O quarto é um pouco apertado para 3 pessoas com malas (a capacidade é pra 4), mas nada que não seja superado com um pouco de organização. A localização é excelente. Dá pra visitar as principais atrações a pé, além de ter uma estação de metrô a poucos metros (a 34 ST, que dá acesso às linhas mais importantes). O check in seria as 15 h, mas chegamos de manhã e já liberaram o quarto sem custo adicional. Foram flexíveis no check out também. Guardam as malas e recebem encomendas sem custo. A limpeza é diária e está tudo sempre limpimho. Foi muito boa a nossa estadia no Best Western Premier Herald Square e sem dúvida, voltaria a me hospedar lá.
Emilson
Emilson,11 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Would Stay Again
The staff was friendly and the hotel was in a great location for everything we wanted to do on our short trip. We stored bags both on check-in and check-out day. We were charged a small cash-only fee the second time which was weird but it was okay.
Shelby
Shelby,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Great job, Best Western
We enjoyed our location. Lots of food options. Easy walk to Times Square, Madison Square Garden and subways go everywhere else. You can get a city view, but it is not the Empire State Building. They will keep your bags for $1 a bag on your last day.
Lou Ann
Lou Ann,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 13 日
Jesper
Jesper,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 11 日
I’ll Never Stay at a Best Western AGAIN!!
The room smelled like someone peed on the carpet… 2 days later we found a cockroach roaming in the room. Service was also very rude throughout our stay. The girl who checked us in was aggressive & did not answer questions we had. Front desk was always on FaceTime even when taking care of guests. Not attentive or nice. Also no vending machines, ice machines or mini fridges in room. Very gross. Very disappointed. Will never stay at a best western again.
Alexa
Alexa,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
robert
robert,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 2 日
Hi the hotel took 100 dollars deposit out my monzo account on arrival when i checked out on the 13th they said it woukd get paid into my account 3to 5 days i still havent received this and sent a few emails do yous deal with this since i booked it through yous as it cant be good publicity for yous aswell using them
David
David,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 1 日
Siamo stati più volte in questo hotel in passato e siamo tornati quest'anno memori del buon servizio ricevuto.
C'è stato però uno scadimento del servizio. La camera non è stata rifatta tutti i giorni; il disagio non è stato per la pulizia, ma per il rifornimento di accessori da bagno e caffè che abbiamo dovuto chiedere alla reception.
Pochi anni fa nel prezzo era compresa la colazione a buffet, questa volta no. Poco male, pensavamo di doverla pagare a parte. Invece la sala colazione è stata ridotta ad un ambiente molto piccolo con pochi posti a sedere strutturato come un bar con servizio al tavolo e menu alla carta molto limitato. Il primo giorno abbiamo provato la nuova modalità con esito deludente. Brioche non fresche e servizio lento con una sola persona a servire i pochi ospiti. Non mi si dica che era domenica: basta andare fuori nei dintorni per vedere che tutti i locali danno ogni giorno un servizio celere e pasticceria fresca.
I giorni successivi abbiamo notato che molti ospiti come noi uscivano per comprare la colazione e portarla in camera. A queste condizioni è meglio non dare il servizio colazione. Ripeto che non è per una questione di prezzo, ma di qualità del servizio.
Peccato, l'hotel è ben tenuto ed è in una posizione strategica. Faremo altre scelte in futuro.
Valentino
Valentino,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 1 日
Wonderful
Jamel
Jamel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Charles
Charles,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 31 日
In general was a good stay. Just two things, first I can heard everything outside my room. Second, the first day they didn’t clean up.