Experience the vibrant heart of Medellín at MS Hotel Natura Express, where modern comforts meet urban charm. Enjoy continental breakfast, unwind on the rooftop terrace with stunning city views or explore nearby Poblado Park and Museo El Castillo.
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
What's nearby
Lleras Park - 3 min walk - 0.3 km
Medellín Clinic - El Poblado - 8 min walk - 0.7 km
Poblado Park - 8 min walk - 0.7 km
El Tesoro Shopping Park - 16 min walk - 1.4 km
Santafé Mall - 2 min drive - 1.5 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 32 min drive
Poblado Station - 21 min walk
Airport drop-off service
Restaurants
Belisario - 1 min walk
Calixto - 1 min walk
Naan - 1 min walk
Voila Vinos - 1 min walk
Bogota Beer Company - 2 min walk
About this property
Hotel Provenza Garden
When you stay at Hotel Provenza Garden, you'll be within a 15-minute walk of Lleras Park and Medellín Clinic - El Poblado. Also, El Tesoro Shopping Park and Oviedo Shopping Center are just a 5-minute drive away.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
58 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Children aged 5 and younger eat free breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport drop off on request(available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Romance packages
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Television in common areas
Designer stores on site
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 70
Wheelchair-accessible path to elevator
Accessible airport shuttle
Tile flooring in public areas
ROOM
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately COP 25000 per person
Airport shuttle service is offered for an extra charge of COP 120000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Hotel Provenza Garden?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Provenza Garden?
Sorry, there's no onsite parking at Hotel Provenza Garden.
Is airport shuttle service offered by Hotel Provenza Garden?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 120000 per vehicle.
What are the check-in and check-out times at Hotel Provenza Garden?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What's the area around Hotel Provenza Garden like?
Hotel Provenza Garden is a short 5-minute walk from Lleras Park and 12 minutes' walk from Poblado Park.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Provenza Garden Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Apr 21, 2025
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Christopher
Christopher, 20-night trip
10/10 Excellent
Apr 26, 2025
Staff is great
Rene
Rene, 3-night trip
8/10 Good
Jul 23, 2025
Nice
saul
saul, 4-night trip
8/10 Good
Jul 1, 2025
The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado.
The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.
Nakao
Nakao, 10-night trip
10/10 Excellent
Mar 13, 2025
Perfect
Christian
Christian, 3-night trip
10/10 Excellent
May 16, 2025
Sin agua por dos días TERRIBLE
Nelson
Nelson, 4-night trip
8/10 Good
May 5, 2025
Bien
Johan
Johan, 1-night trip
10/10 Excellent
Apr 30, 2025
otimo
funcionários atenciosos e educados
ótima localização bem no centro gastronomico
cesar
cesar, 3-night trip
10/10 Excellent
Apr 27, 2025
Encantada
Haylis Ivannys Roman
Haylis Ivannys Roman, 7-night trip
10/10 Excellent
Apr 21, 2025
Lina
Lina, 4-night trip
8/10 Good
Apr 21, 2025
Melissa Alejandra
Melissa Alejandra, 3-night trip
8/10 Good
Apr 7, 2025
Verified traveler
2-night trip
10/10 Excellent
Apr 5, 2025
Todo ok
Ernesto
Ernesto, 3-night trip
10/10 Excellent
Mar 31, 2025
Carlos
Carlos, 2-night trip
10/10 Excellent
Mar 30, 2025
La zona es segura , cerca de atracciones y aeropuerto
Blanca Cecilia
Blanca Cecilia, 2-night trip
8/10 Good
Mar 28, 2025
Que gran hotel súper cómodo y adecuado en ubicación. El personal se portó maravillosamente. Espero regresar pronto. ☺️
Cristina
Cristina, 3-night trip
2/10 Terrible
Mar 25, 2025
Analy
Analy, 3-night trip
8/10 Good
Mar 24, 2025
Yesenia
Yesenia, 1-night trip
6/10 Okay
Mar 17, 2025
JOHN
JOHN, 3-night trip
8/10 Good
Mar 5, 2025
La atención del personal excelente, hay agua al clima y caliente de cortesía eso me agrada , por el precio de la habitación demasiado pequeña, puntos a destacar el hotel se encuentra a unos pasos del parque geras y hay una calle peatonal muy alegre eso le da muchos puntos y que es super segura toda esa zona del poblado.
eulises
eulises, 7-night trip
8/10 Good
Feb 23, 2025
Ada
Ada, 4-night trip
8/10 Good
Dec 6, 2021
Inicialmente estadía de 3 noches, al final no quedamos 9 noches, en relación precio-calidad bastante bien, pero el premio se lo lleva la ubicación en Barrio Provenza a pasos de buenos restaurantes, bares y tiendas.
Ariel
Ariel, 4-night trip
10/10 Excellent
Aug 25, 2021
Excellent service, Nice and helpful people. Very clean