Hotel Derby

Property class: 3
Mountain hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Derby offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Ski storage
  • Room service
  • Airport shuttle
  • Terrace
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,861
CNY1,996 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Single Use, 1 Bedroom (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and wooden paneling on the walls.

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and a ladder against the wall.

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

A dining area with a table and chairs, a sofa, and two framed pictures on the wall.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Twin Room, Residence Bellevue

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for One-Bedroom Apartment, Residence Bellevue

A hotel room with a wooden dining table, two chairs, a sofa, a desk with a chair, a television mounted on the wall, and a bed.

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

APARTMENT TWO BEDS

  • Sleeps 10

APARTMENT TWO KING BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

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About the neighborhood

Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Tour Monte Rosa - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 23.9 miles/38.5 km
  • Zurich Airport (ZRH) - 106 miles/170.5 km
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Harry's Ski Bar - ‬3 min walk

About this property

Hotel Derby

  • Hotel Derby offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 28 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Helicopter/airplane tours
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1945
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18.00 for adults and CHF 10.00 for children
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby currently open?

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Does Hotel Derby offer free cancellation for a full refund?

Yes, Hotel Derby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Derby?

Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Derby?

Sorry, there's no onsite parking at Hotel Derby.

Is airport shuttle service offered by Hotel Derby?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel Derby and nearby?

During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours.

Are there restaurants at or near Hotel Derby?

Yes, there's an onsite restaurant that offers alfresco dining and local cuisine.

Does Hotel Derby have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Derby like?

Hotel Derby is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Zermatt - Furi.

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Reviews

Hotel Derby Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a generous buffet offering a wide selection of delicious and nutritious options. (28 reviews)
  • The hotel restaurant served delicious food and offered a great breakfast with a good variety. (22 reviews)
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Popular mentions

Service staff
Room
Train station
Location
Breakfast
Restaurant
Food
Lobby
Towns
View

Reviews

Verified review

10/10 Exceptional

Superb location, very clean, helpful staff.
Verified review

10/10 Exceptional

Great location close to the train station. Room was modern and clean. We loved our balcony overlooking the street. Would recommend to others visiting Zermatt!
Verified review

10/10 Exceptional

Clean rooms, exellent location and very good breakfast. We enjoyed our stay.
Verified review

10/10 Exceptional

Hotel was great staff friendly
Verified review

10/10 Exceptional

Excellent staff and well appointed rooms.
Verified review

10/10 Exceptional

The hotel is inside the village in the zermatt very conveniently located. The staff is very helpful but if you have a heavy luggage, it might be a little difficult by the doorway other than that it’s very good.
Verified review

10/10 Exceptional

Clean room and newly renovated
Verified review

10/10 Exceptional

The rustic feel with modern amenities. Access to everything. In house restaurants with fine dining experience ( 15% discount to hotel guests )
Verified review

10/10 Exceptional

Nice & clean, decent for short stay, excellent location from train station (80m, short walk)
Verified review

10/10 Exceptional

We arrived later than expected due to train cancellations and delays. The receptionist very kindly stayed and waited for us (I had emailed them to let them know). The dining room seated and served us even though it was close to the time to close down. The food was delicious! Our room was beautiful and clean. Everything seems newly updated and very nice. The next morning the receptionist helped us understand the bus system so that we could go to take a ride to the Matterhorn. They kept our luggage for us while we enjoyed wandering the town. 10/10 would stay again. It’s a beautiful town and this is a stellar hotel.
Verified review

10/10 Exceptional

Great hotel in a very convenient location. Walkable from train station.
Verified review

10/10 Exceptional

Room was clean, front desk was very helpful.
Verified review

10/10 Exceptional

Very central location, enjoyed 3 nights stay.
Verified review

10/10 Exceptional

Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Verified review

10/10 Exceptional

Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Verified review

8/10 Very good

The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Verified review

10/10 Exceptional

Room with scenic view.
Verified review

8/10 Very good

Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Verified review

10/10 Exceptional

This hotel is wonderful. It is in a great location and the room was beautiful!
Verified review

10/10 Exceptional

Great location, friendly, cozy
Verified review

8/10 Very good

Great location and nice restaurant
Verified review

8/10 Very good

Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Verified review

10/10 Exceptional

Great location

Great location and very near to railway station without the noise.
Verified review

10/10 Exceptional

Fantastic location. Kind staff. 10/10
Verified review

10/10 Exceptional

Very courteous staff. Only problem was it got too hot in the room.