Hotel is not at the town center but it's a tram at the New Street Sation to hotel, only take few minutes time, very conventient. Very quiet around the hotel, it's a very nice stay. Only few restaurant near the hotel but all very nice, especially The Church, it provide New Orlead's food. Receptionist are very helpful and very nice. Buffet breakfast is good.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2017 年 7 月 8 日
Chun Lam
Chun Lam,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
H M
H M,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Dissappointing waste of money.
Breakfast was quaint but enjoyable. Staff were always huffing or complaining. Any issues brought up to staff were quickly dismissed. I dont think the price they charge is reflected in anyway within the hotel. Wifi was tempermental at best and the tv didnt work. Transport access was great as right next to a tram stop but also next to train tracks so hard to get a good night sleep, especially on the hard bed. Staff attitude was definitley the worst part of the experience and we have devided not to use the chain again due to this. Only redeeming factor was the transport access and the breakfast.
samantha
samantha,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
ADILL
ADILL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Niall
Niall,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Saraya
Saraya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
Oliver
Oliver,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Comfortable stay
Comfortable room. Helpful staff.
Ok breakfast
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Amazing
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Nice, comfortable beds , tasty food, clean . From disadvantages: broken lift & no parking, have to park outside and expensive
Nadezda
Nadezda,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Good location poor nights sleep.
Booked this hotel specifically as it offered twin rooms, nothing available on check in so one person had an uncomfortable nights sleep on asofa bed more like a camp bed. Not impressed.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
There was no breakfast left when we came down, they'd ran out of some items
Saul
Saul,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 29 日
I wouldn’t stay here again
Management need to look at this hotel. Lift was broken, no working AC in communal areas. Breakfast was a disaster, they ran out of food, chef had to cook more which was only available at end of service. Both coffee machines out of action. Staff were being abused by guests which was terrible to witness. Clearly not a seamless service and staff looked like they had been abandoned to get on with it
Rob
Rob,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
elaine
elaine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
I think for the money that this is a cracking little hotel. The staff were extremely hard working and friendly. Check in was fast and efficient and everywhere was clean and tidy. The rooms are basic but modern and comfortable with everything you need. I couldn’t believe that breakfast was included for the price we paid, and it was plentiful and a good selection. We only stayed for one night for a performance at Utilita Arena. Although a little further out, we soon mastered the trams. The stop is right behind the hotel (St Paul’s is the stop for the hotel) and we could hop on and go into town and get off at Brindey Place which is on Broad Street. I use a mobility scooter and they are all set up for this, just get on in one of the carriages that has the disabled stickers on the door and the sills are kerb level so straight on and off. I wouldn’t hesitate to stay here again when I next visit Birmingham.
Carole
Carole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Excellent. First time visited.
Simon
Simon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Vincent
Vincent,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
I supposed that the rubbish bins would clear every day (except we put the “don’t disturb sign “)
Good breakfast for the customers.
Generally, the staff is very nice and good hospitality. I will go to this hotel again.