Hotel is not at the town center but it's a tram at the New Street Sation to hotel, only take few minutes time, very conventient. Very quiet around the hotel, it's a very nice stay. Only few restaurant near the hotel but all very nice, especially The Church, it provide New Orlead's food. Receptionist are very helpful and very nice. Buffet breakfast is good.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2017 年 7 月 8 日
Chun Lam
Chun Lam,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
I think for the money that this is a cracking little hotel. The staff were extremely hard working and friendly. Check in was fast and efficient and everywhere was clean and tidy. The rooms are basic but modern and comfortable with everything you need. I couldn’t believe that breakfast was included for the price we paid, and it was plentiful and a good selection. We only stayed for one night for a performance at Utilita Arena. Although a little further out, we soon mastered the trams. The stop is right behind the hotel (St Paul’s is the stop for the hotel) and we could hop on and go into town and get off at Brindey Place which is on Broad Street. I use a mobility scooter and they are all set up for this, just get on in one of the carriages that has the disabled stickers on the door and the sills are kerb level so straight on and off. I wouldn’t hesitate to stay here again when I next visit Birmingham.
Carole
Carole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Excellent. First time visited.
Simon
Simon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Vincent
Vincent,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
I supposed that the rubbish bins would clear every day (except we put the “don’t disturb sign “)
Good breakfast for the customers.
Generally, the staff is very nice and good hospitality. I will go to this hotel again.
Lai On
Lai On,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Yashadatta
Yashadatta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Ha sido bien y correcto
Mahfoud
Mahfoud,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
Understaffed
Reasonably rooms - though one of party had a room that stank of smoke. Very understaffed so service was slow but those who were working did their best. NO PARKING.
Andrew
Andrew,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Great Reception Team
Although i was there for only one night the reception team were very friendly and helpful
Ash
Ash,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
A good stay and special thanks to Mr. Edu
I was very pleased with the hotel, located in the pleasant Jewellery Quarter of Birmingham. I stayed for a week. Quiet, clean, tidy, lovely hotel. 18 minutes walk to the centre but I took the tram every day. Unlimited daily passes are very cheap. But above all, Mr. Edu was the main raison that made the whole experience beautiful. He tried to find a solution to every whim of mine in a professional manner. A true gentleman… I send him all my best wishes and I highly recommend the hotel.
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Excellent stay with friendly staff!
I was rather surprised when I entered the room. The hotel/room was one of the cheapest options however by far better than others I had seen. The room was spacious and clean, the bathroom was clean and shower was good with good temperature water! Air con was good in the room, it would have been nice to have been able to open a window for fresh air but that’s just my preference, it doesn’t reflect in the score. The staff were extremely nice and friendly! The breakfast included in the price was a brilliant bonus. Good selection of food and drinks, nice atmosphere, clean. Very impressed, have already recommended it to family and would stay again!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Nice hotel
The receptionist was pleasant and professional. She asked if i wanted to join the club thing they have there and i did (although i have not had a confirmation email). Not my first time there. Large bed, large television, tea and coffe as expected. Room and bathroom was clean. I haven't yet tried their breakfast which is included, even though this was my third visit. I will try it next time so that i can review it.....see what they have on offer for vegetarian option
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Check in was delayed for my booking by approx half an hour which meant we had to rush to make a reservation- rooms were clean and comfortable. Breakfast was very crowded and lots of items kept running out, overall was an okay experience
Jan
Jan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Nice hotel with no parking
Nice hotel , clean and friendly staff.
Johnny
Johnny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Quincy
Quincy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
Terrible experience.
My family spent 5 nights in the hotel and it wasn’t a good experience for us.
The room was so hot, we had 2 days without our bins emptied despite calling the reception and showing the staff the picture of the bins they asked us to leave outside our door.
We forgot a wallet and a parcel, but the hotel staff were not helpful at all when we called them. They said the stuff we forgot couldn’t be located because staff are unable to enter rooms, and house keeping staff couldn’t locate it despite describing where the items were left.
Some of the receptionists even hand up on you while on the phone.
Just a waste of money, we spent nights sweating because of heat and nothing was done about it.
Rahmat Adejumoke
Rahmat Adejumoke,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Martyn
Martyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Stuart hadlington
Stuart hadlington,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 9 日
Ei hyvä kokemus
Kulahtanut ja hieman ankea hotelli. Huoneessa oli todella tunkkainen ja epämiellyttävän hajuinen ilma, eikä minkäänlaista ilmanvaihtoa. Ilmanvaihtokone oli täysin tukossa liasta, eikä todennäköisesti huollettu koskaan. Huoneessa myös lenteli jonkinlaisia hyönteisiä. Pinttynyt lika näkyi kaikkialla.
Aamiainen oli ok, mutta esim. juusto puuttui kokonaan, vaikka paikalla oli kyltti. Mitään tuoreita vihanneksia ei ollut saatavilla.
En ymmärrä miten tämä voi olla Hilton brändin alla?
Ainoa hyvä asia oli aivan vieressä oleva junapysäkki, josta pääsi muutamassa minuutissa keskustaan. Huone oli myös hiljainen (huolimatta ikkunan takana olevasta junaraiteesta).