6/10 好
2025 年 4 月 29 日
King rooms all have walk in showers. No tubs.
I travel extensively for business. The hotel is very quiet, up to date and clean. Breakfast was normal hotel fare with many offerings. Parking was adequate.
I made my reservation through Hotels Com. My option online was King bed with walk in shower or King bed /hearing accessable which shows a tub/shower image. Since I have MS, I chose the 2nd option to be able to soak in a tub.
When I arrived at the hotel, I learned ALL king rooms have walk in showers. The only rooms with bathtubs are the rooms with 2 queen beds. I was willing to pay extra to switch to a room with 2 queen beds. Even though the hotel was far from full (14 cars in the parking lot), they would not accommodate my request.
So for an extra $20 that I was willing to pay for a tub, you've lost a customer. Might not seem like a big deal but when you battle MS and like to soak to help alleviate tingling, it's a big deal.
Btw. Don't tell me changes would need to be done through the 3rd party booking. YOU manage the motel, YOU make customer decisions regarding your property.
Barbara
Barbara，1 晚商务旅行
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