Hotel reception and security staff friendly and helpful. Restaurant: food quality good, but not many choices; staff very friendly, in particular Ms Fiklee. She always got a smiling face.
Anonymous
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 29 日
Bad customer service
Ntoiseng
Ntoiseng,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 23 日
Small rooms
Blanket are dirty and smelly
Security knocks every hour
Bathroom water overlap the bedroom
No towels
No privacy it was just a disaster
Raisibe
Raisibe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
Florence
Florence,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 30 日
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Busiswa
Busiswa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 2 日
My Stay at Albany Hotel, Durban
JOMO S
JOMO S,4 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 12 月 2 日
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Mildred
Mildred,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 29 日
muzi
muzi,1 晚行程
Expedia真实住客点评
2/10 很差
2023 年 11 月 29 日
Amanda
Amanda,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 11 月 27 日
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Mercy Nomsa
Mercy Nomsa,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2023 年 9 月 4 日
I was not impressed at all
Chwayi
Chwayi,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2022 年 6 月 5 日
Mazisi
Mazisi,1 晚行程
Hotels.com真实住客点评
2/10 很差
2022 年 4 月 30 日
Khulekani
Khulekani,1 晚行程
Hotels.com真实住客点评
2/10 很差
2022 年 1 月 11 日
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Danisa
Danisa,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2021 年 12 月 5 日
A nightmare
It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
ATS
ATS,13 晚商务旅行
Hotels.com真实住客点评
6/10 好
2021 年 10 月 19 日
Nelsa
Nelsa,3 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 3 月 29 日
Thembeka
Thembeka,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 3 月 20 日
Vote of thanks
Place was nice and clean. Situated in the heart of town close to everything.
Abdur
Abdur,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2021 年 1 月 27 日
Just ok
It’s was just ok
Lindelani
Lindelani,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 12 月 2 日
Thobani
Thobani,2 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 11 月 25 日
Nomusa
Nomusa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2020 年 10 月 21 日
Terrible Experience
The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room.
The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse.
I will definitely be not booking here again, nor would I recommend it to anyone.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2020 年 9 月 30 日
Comfortable for “just wanna lay my head” night.
Only one towel for a 3 sleeper room
Good for a “just want to lay my head” travels
Room seemed too close (clustered) compared to what / how advertised.
Reception very friendly