可以免费取消我在皇后住宅酒店的预订并获得全额退款吗？

是的，皇后住宅酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇后住宅酒店有游泳池吗？

是的，有室内游泳池、室外游泳池和儿童游泳池。住客可以在 09:00 至 21:00 期间使用游泳池。

皇后住宅酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

皇后住宅酒店是否有停车场？

是的，自助和代客停车免费。停车位数量有限。

何时可在皇后住宅酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：05:00。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房、无接触办理入住和无接触办理退房服务。

在皇后住宅酒店及其附近有什么游览观光项目？

附近的玩乐活动包括乘船游览、附近钓鱼和附近骑马。现场娱乐活动包括健身课程、直升机/固定翼飞机观光和普拉提。尽情享受 SPA 水疗，在 4 个热水浴缸中舒缓您的感官。皇后住宅酒店也拥有室外游泳池、桑拿房和蒸汽浴室，以及野餐区、花园和附近的健身俱乐部使用服务。

皇后住宅酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅，提供国际美食、花园景观和池畔就餐。

皇后住宅酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

皇后住宅酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

皇后住宅酒店周边区域环境如何？

皇后住宅酒店坐落于暹粒中心，仅需 1 分钟步行可至6 号国道，4 分钟步行可至吴哥绿色花园公园。

暹粒皇后住宅酒店住宿优惠| Hotels.com 好订网

Q: 皇后住宅酒店有游泳池吗？

是的，有室内游泳池、室外游泳池和 儿童游泳池。住客可以在 09:00 至 21:00 期间使用游泳池。

Q: 皇后住宅酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 皇后住宅酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

Q: 皇后住宅酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

6/10 好

2020 年 1 月 26 日

The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.

4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2019 年 10 月 2 日

The property is very French Colonial, its incredibly beautiful and the staff & rooms were excellent at all times.

13 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2019 年 8 月 22 日

A dream holiday

The only complaint is I had to leave - outstanding hotel with outstanding service in an outstanding country.a

1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 8 月 22 日

Outstanding suites with a very reasonable price tag

5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2019 年 8 月 11 日

Great 5 ***** Hotel

Less food amenities around hotel location. Have to have meals at Hotel's restaurant. Great breakfast spread

Christopher，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2019 年 2 月 19 日

This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal.

1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2019 年 1 月 11 日

The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel.

Alison，7 晚行程

Expedia真实住客点评

6/10 好

2018 年 12 月 29 日

Holiday

Amazing trip except swimming pool closed without any notice

Nilesh，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2018 年 12 月 26 日

Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.

7 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 9 月 30 日

Amazing hotel, spa is delightful, pool is pristine and refreshing. Very comfortable beds and well appointed rooms Highly recommend

Jeanie，1 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 9 月 8 日

This property has all the trimmings for a comfortable stay in Siem Reap. Although we were given a room in a wing where other guests created enough noise to be a real nuisance and affect my ability to sleep soundly. Perhaps I could have complained and had it actioned, however I was just so busy being a tourist that I let it go. I intentionally chose this venue as it was out of town away from Pub strewt to avoid noise. Also-be wary of the exorbitant prices charged for food and drinks at the bar of the property. Given you can get drinks in the town for $1-$3 when you are charged $7 it leaves a bitter taste. The best thing is the incredible staff. Thankyou

Suzy，3 晚行程

Expedia真实住客点评

8/10 很好

2018 年 6 月 27 日

Nice hotel

This hotel is on a main street but stays very quite. Eateries and bars are close by within about 10 minutes’walking. I went in May and the weather was hot and humid and there was a lot of mosquito. I do hope they can put the electrical mosquito repellent in the room and the lobby. Staffs were very timid and you have to say “Hi” to them first. The hotel needs to train them.

WL，4 晚行程

Expedia真实住客点评

6/10 好

2018 年 1 月 1 日

A little tired needs renovation.

Hotels.com真实住客点评

10/10 绝佳

2017 年 9 月 23 日

Pleasant stay

Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable.

Charlotte，2 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 8 月 28 日

Luxury Hotel on the Outskirts of Siem Reap

When you drive into Siem Reap the line of luxury hotels on both sides of the road is an amazing sight, and we were shocked to realise one of those hotels was ours. It was a grand entrance to say the least. On arrival our bags were collected and taken to our room whilst we checked in. During the check in process they took us around to a waiting area with welcome drinks and hot towels to relax and wait. Once we were in our mini apartment (which is again something we did not expect) our doorbell rang. It was a waiter with some mango and banana for us to enjoy. We stayed when they had an international buffet night (all you can eat for $15.00USD per person) with some talented local and traditional enterntainment. Definitely worth a look if you are staying when they have this on. We used the tour desk in the hotel to organise a Sunrise Angkor Tour. The guide we had for the day was so knowledgable about the history of Angkor. I could not believe how much he knew! It was fabulous to be able to explore this amazing part of Cambodia with someone who knew what they were talking about.

Ashlee，3 晚行程

Expedia真实住客点评

6/10 好

2017 年 8 月 23 日

Very Good Customer Service

Though he customer service was good, the hotel has room for improvements; 1. Wifi was horrible; limited to no connectivity throughout the day 2. Breakfast buffet, though free, the same food was prepared and presented everyday (even on the weekends) If you are looking for a place to relax, this is not the hotel, for the atmosphere is family friendly: Linus music and kids playing most of the day (meaning you hear this throughout the day).

Susan，8 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 23 日

Awesome stay everything was catered for our stay including the children. We would go back in a heartbeat. Kudos to all the staff.

5 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 17 日

Siem Reap - Empress

My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend.

jonathan，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2017 年 8 月 12 日

Cambodia Vacay

I fell in love with the hotel as soon as I checked-in. The staff was friendly, the room was quaint, and the spa was subperb. Some not so good moments: a gecko was in my room for 2 days, the breakfast buffet was always the same (they would run out of food everyday), lunch and dinner menus were so-so. The pool was very nice. If you are looking for a quiet place to stay, this is not the hotel: Loud music every night, hotel guests very loud, and wifi is horrible. If you want a family getaway with limited electronics for the family (since the wifi is terrible), this is the place.

Susan，1 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 10 日

Short stay - amazing place

The hotel was superb. Excellent facilities and the staff went above and beyond to help us enjoy our stay

3 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 7 月 3 日

The hotel was very nice. Beautiful accommodations

Really enjoy this hotel. Very beautifully decorated. Peaceful place. Restaurant staff was painfully slow at outdoor seating but other than that this place was great!

2 晚行程

Orbitz真实住客点评

4/10 尚可

2017 年 6 月 5 日

Hotel building is impressive. Inside detailing is no-expense-spared: never seen anything so meticulously presented, with plentiful authentic Khmer artifacts. Pool is great. However, the colour ambience is rather sombre and dark, like a tomb. The bad point is the buffet breakfast: only 1 meat choice (either ham or rubbery sausage). All other choices are non-meat and noodle varieties. Very bad waiter service: plates never cleared until the end.

3 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 6 月 1 日

mycket vackert inredning , rent bra personal.pool

ankor vatt, fantastisk. varmt, det är dyrt i Kambodja.

Bo，2 晚行程

Expedia真实住客点评

8/10 很好

2017 年 4 月 12 日

Good Hotel (expensive menu)...

Good Hotel, close to the airport and free shuttle bus. Other than that, no much to do around. Food and beverage inside of the hotel is about 5 to 10 times more expensive than out in the street.

Hotels.com真实住客点评

10/10 绝佳

2017 年 3 月 13 日

Vacation to Angkor Wat

What an awesome experience to enjoy some historical wonders of Cambodia at Angkor Wat and have wonderful modern amenities at our hotel Empress Residence Resort & Spa! Thank you

Expedia真实住客点评

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