The services were excellent. The hotel owners made you feel very much at home and were very helpful.
Florence
Hotels.com真实住客点评
8/10 很好
2017 年 5 月 4 日
Relaxing Stay
Good service. Pick us up at the train station, free ride to the Monkey Park and then to the saki brewery. No meals offer at the hotel. A relaxing place.
Excellent service and delicious breakfast! The environment is very comfortable and relaxing.
真实旅客
Expedia真实住客点评
10/10 绝佳
2014 年 12 月 22 日
非常好的服務
十分舒服, 有酒店車直接往返酒店, 還可以送達其他景點, 不錯哦~
Tony Ng
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Excellent place to experience Japanese Onsens
Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
Jamie
Jamie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Off the beaten path… beautiful scenery and people
EIRINI
EIRINI,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember.
Joshua
Joshua,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
We thoroughly enjoyed our Ryoken experience. We stayed in the Japanese style room and had dinner and breakfast. Both exceeded our expectations. The meals were served in our own private room and were very elaborate and delicious. So many different dishes were included. The staff were very nice. The onsen experience was also very fun. Finally, they made it so convenient to visit the snow monkeys upon arrival. Highly recommend.
Scott
Scott,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Traditional luxury Onsen experience in near Nagano
This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
Irene
Irene,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.
Karen
Karen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
One of the best staff who was always super helpful during our stay.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.
Smittipon
Smittipon,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff