Shower water ran into livi g area, soaked carpet, became smelly. Zero assistance from staff
CARLOS
CARLOS,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Demetria
Demetria,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Curtis
Curtis,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Marion
Marion,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Javier
Javier,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Willie
Willie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
The room, breakfast and staff were very nice. I liked the suite layout a lot.
Dona
Dona,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 28 日
The Staff was very good, however, the room we first got was not. There were dead bugs all around the frame of the bed which we didn't see right when we checked in. Traveled with friends so we spent time in their room and then came back up to ours which is when we found the issues. They evidently have a ladybug problem coming into the windows and there was a lot of them in our first room, including a dead cockroach. There was also no bath gel in the shower so they might have a housekeeping issue. We requested another room and Felicia was super accommodating. The 2nd room still had one dead & one moving but not nearly as many dead ones as the first room. I'm not sure I would stay there again due to those issues. Changing rooms at 10 pm is no fun; I asked about compensation but was told because I booked thru a 3rd party that wasn't possible. I think they could have at least took the $75 dog fee off due to the poor housekeeping, but I was still charged for that. I've stayed at Home2Suites before and have not had this issue. I don't believe I would stay at the Jackson/Ridgeland location again.
Candice
Candice,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 19 日
Lost our reservation
Christopher
Christopher,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Charles
Charles,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 14 日
A nice hotel with modern design and nice amentities.
Luke
Luke,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Adam
Adam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Robert
Robert,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 4 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Isabel
Isabel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Latoya
Latoya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 30 日
I enjoyed my stay from check in until check out. Staff was really friendly and helpful.
Deontae
Deontae,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 25 日
The carpet had an odor.
Jaquay
Jaquay,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Priscilla
Priscilla,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Staff was nice and inviting! Only thing the carpet needed to be replaced on the second floor!
Lisa
Lisa,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 11 日
HORRIBLE STAY!!!
One of the worst stays I have ever had at any property. I woke up the next morning with no water to flush the toilet, shower or brush my teeth. I checked with the front desk and they are aware that there are issues with low water pressure or no water at all from time to time. They didn’t apologize or offer me any type of compensation. I have stayed at this property multiple times before and never encountered this type of problem or attitude from the staff. I reached out to Hotels.com for assistance and they tried to contact the manager, NO RESPONSE!
I travel to the area several times a year for business meetings and will never stay there again! I will also let my colleagues know of this situation and lack of response!
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Spacious, modern, clean rooms
Zoe
Zoe,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 5 日
Great employees at this location.
Richard
Richard,1 晚浪漫旅行
Orbitz真实住客点评
8/10 很好
2024 年 10 月 30 日
I liked this hotel it was clean and the staff was super friendly and helpful