Unfortunately our stay was a little disappointing for this standard of establishment.
It was lovely to get upgraded to a junior suite and receive a complimentary drink in the bar. The room was starting to look a bit tired, but the bed was comfy and its always nice to find some fresh milk in the fridge.
We had dinner in the restaurant where we both has the Entrecote Steak, whilst mine was no better than ok my wife's was mostly fat and gristle in all honesty not acceptable considering they are £35 each.
But to be fair they removed Mel's steak from the bill without argument.
So all-in-all not an unpleasant stay but not really upto the standard we have come to expect from Hotel du Vin.
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Nicklas
Nicklas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Josh
Josh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
Stayed in room Taylor Port for 1 night with my wife. Room was fine, but the bathroom was a disgrace. Stains in the toilet and sink, while the shower dispensed only very hot water on the coldest setting. I call it a shower despite it being a fixed shower head from above and not the handheld ones, which most hotels have - not to mention it wasn’t a standalone shower but combined with the bathtub. I was so disappointed I checked out early and stayed in the hotel down the road, namely Grand Hotel. I’ve stayed in HDV at least 20 times, but based on my recent experience I shall not be returning.
Mohammed
Mohammed,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Room was very dated. Food and drinks were excellent
Frazer
Frazer,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Good stay
Good stay. Pommery room. Breakfast service great. Dinner service ok. Toilet seat needs replacing
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Perfect stay
Martyn
Martyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
On check in was asked questions twice, felt staff following a script. The room was very dark, it was impossible to do make - up in bedroom.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Good weekend break hotel
All good lovely hotel with good service and food and clean and tidy great location