Located in the heart of Futian, Four Seasons Hotel Shenzhen offers a serene escape with an indoor pool and outdoor pool. Enjoy international cuisine at one of two on-site restaurants or relax in the sauna or steam room. With free in-room WiFi, dry cleaning/laundry services, and helpful staff highly praised by guests.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour health club
Seasonal outdoor pool
Hot tub
24-hour room service
Conference center
Business center
Meeting rooms
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Separate bathtub and shower
Garden
The current price is CNY1,440
CNY1,440
CNY1,679 total
includes taxes & fees
May 29 - May 30
Why we love this property
Work and play in balance
Located in the business district, this hotel offers meeting rooms and a business center. Guests enjoy spa treatments and 24-hour room service.
Diverse dining options
This hotel boasts 3 restaurants featuring international and Chinese cuisine. Al fresco dining delights await, plus a chic bar and buffet breakfast.
Spa bliss every day
The spa offers daily aromatherapy to Swedish massages. A hot tub, steam room, and tranquil garden complete this wellness escape.
138 Fuhua Third Road, Futian District, Shenzhen, Guangdong, 518048
What's nearby
Shenzhen Civic Center - 12 min walk - 1.1 km
Shenzhen Lianhuashan Park - 14 min walk - 1.2 km
Shenzhen Library - 16 min walk - 1.3 km
Shenzhen Convention and Exhibition Center - 16 min walk - 1.4 km
Shenzhen Concert Hall - 2 min drive - 1.8 km
Getting around
Shenzhen Intl. Airport (SZX) - 33 min drive
Hong Kong International Airport (HKG) - 48 min drive
Hong Kong Lok Ma Chau Station - 3 min drive
Shenzhen Station - 6 min drive
Sungang Railway Station - 9 min drive
Futian Station - 4 min walk
Shopping Park Station - 5 min walk
Shenzhen Convention and Exhibition Center Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's (麦当劳) - 1 min walk
CoCo壱番屋 CoCo Ichibanya - 2 min walk
星巴克 - 3 min walk
东方宫中国兰州牛肉拉面 - 1 min walk
Lavo - 2 min walk
About this property
Four Seasons Hotel Shenzhen
At Four Seasons Hotel Shenzhen, you'll be just a 5-minute drive from Huanggang Border Crossing and Huaqiangbei. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and FOO, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Futian Station is 4 minutes and Shopping Park Station is 5 minutes.
At a glance
DONE
Hotel size
266 rooms
Arranged over 24 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Children aged 5 and younger eat free breakfast
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Children's menu
What to do
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2013
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour health club
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
DVD player
46-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's robes
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps) and free wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Dining
FOO - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Zhou Yue Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Yi Bar and Lounge - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
松逸 - This restaurant specializes in Japanese cuisine and serves brunch and dinner. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 255 for adults and CNY 127.5 for children
Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 17 to April 30:
One of the swimming pools
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:30 PM
The seasonal pool is open from April 28 to November 16
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
Also known as
Four Seasons Hotel Shenzhen
Four Seasons Shenzhen
Shenzhen Four Seasons Hotel
Four Seasons Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel
Four Seasons Hotel Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does Four Seasons Hotel Shenzhen offer free cancellation for a full refund?
Yes, Four Seasons Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Seasons Hotel Shenzhen?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 6:30 AM to 10:30 PM.
Are pets allowed at Four Seasons Hotel Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Four Seasons Hotel Shenzhen?
Yes, there's free self parking.
Is airport shuttle service offered by Four Seasons Hotel Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 800 per vehicle one-way.
What are the check-in and check-out times at Four Seasons Hotel Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Four Seasons Hotel Shenzhen and nearby?
Four Seasons Hotel Shenzhen has a spa and an indoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Four Seasons Hotel Shenzhen?
Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine.
What's the area around Four Seasons Hotel Shenzhen like?
Four Seasons Hotel Shenzhen is in Futian, a short 4-minute walk from Futian Station and 7 minutes' walk from Coco Park Shopping Center.
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Reviews
Four Seasons Hotel Shenzhen Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.4
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staff
Room
Food
Reviews
Verified
10/10 Exceptional
Dec 4, 2025
The best Four Season I have ever stayed. Good food, room, and services!
Yu Whei
Yu Whei, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
An excellent establishment with world-class service.
Touko
Touko, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
We had an excellent stay at the hotel. The staff were extremely helpful, friendly and accommodating making us feel welcome. The room was spotless, confortable and well -maintained. The service was outstanding and every request was handled promptly and professionally. The breakfast buffet was also nice and delicious with a great variety and quality. Overall, it was a wonderful experience and we would definitely stay here again and highly recommend it to others.
Aihleen
Aihleen, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Staff are very friendly, room keepers does great job also.
Aimee
Aimee, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Staffs are friendly, the room was very clean.
Yee Ling
Yee Ling, 2-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Great club lounge, great service, super friendly staff, nice pool, very clean
Christian Ralf
Christian Ralf, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2024
Very friendly staff, fast check in
Tammy Fai Fung
Tammy Fai Fung, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2023
Location and excellent staff!
Yee Sheung
Yee Sheung, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Excellent hotel
Very nice property with excellent service by staff to match. Was upgraded to a huge room with state of the art bathroom. Very much a Four Seasons property but at great value.
Foong
Foong, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Good Stay!
Very Nice Environment! Clean and Tidy!
Lok Wan Melody
Lok Wan Melody, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Best business hotel in Shenzhen
Excellent hotel
Great attentive staff
Wonderful facilities
Highly recommended!
Aviad
Aviad, 1-night trip
Verified
8/10 Very good
Apr 23, 2024
Good 5-star hotel with friendly and helpful staff.
Iming
Iming, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2024
Superb business hotel
Wonderful hotel.
Superb rooms and facilities.
Persian and Quentin’ attentive service
Great location
Aviad
Aviad, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2023
Stayed many times over the years. Nice people, nice hotel
carlos
carlos, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
The rooms are very big and comfortable
Wan Ki Faith
Wan Ki Faith, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Prime location just a block away from Cocopark mall where has plenty of good restaurants
Martin manwah
Martin manwah, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2025
Had a great time at this property four seasons service, we went in the winter so the outdoor pool was closed and sauna was also closed for maintance, beds were very comfy and amazing bathroom lots of space great suite. great location we walked everywhere, tons of malls near by and coco park mall with restaurants near by.
mona
mona, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2025
Luxury property in the Futian (downtown area). There is a mall 5 mins walk away with lots of dining options. So many bars and restaurants to choose from. The service is the Club floor was very good.
James
James, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2025
It’s was fun birthday staycation to celebrate my daughter’s birthday. Little surprises prepared by duty manager Alison was lovely and made my daughter feel very special. Overall service at Four Seasons is top notch! But on a negative side note, Melody from the 6th floor breakfast buffet was a bit curt and rude when she thought I didn’t understand Chinese said “搬桌子,这么麻烦!” right in my face when Bill (restaurant manager who was excellent!) suggested to move some tables so we can sit closer to the breakfast buffet as requested by me.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Excelleny stay
Ms. M Ge at Reception is excellent and friendly, she gave us early check in and room upgrade. Though the room is on low floor and without view, it is very spacious and comfortable. Thank you.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 26, 2024
Friendly staff. Excellent conditions. Gym equipment should be upgraded to better brands.
James
James, 6-night trip
Verified
8/10 Very good
Nov 2, 2024
Everything is good except the carpet and soft a bit old. Staffs here r very nice and helpful.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
We, a group of 5, booked 2 Club Grand Rooms but got upgraded to 2 Suites on Christmas Day, overnight stay. Initially delighted for the upgrades, only later excited to be in the spacious room with 2 toilets and a BIG bath (must experience). The services on the Club Floor was the best in all branded hotel names. For breakfast, I would go to the 6th floor where your needs would be catered for. ENJOY!
KO, Man
KO, Man, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Unbeatable location, beautiful property. Room is very spacious with a view overlooking the city. Staff are helpful. We had a very pleasant check in with Clarence Chu at front desk. This gentleman speaks fluent Cantoneses, Mandarin, English and Spanish- impressive.
Our family had 4 rooms reserved. Everyone was pleased with their room. Clarence checked in with us after we got to the room, to make sure things are going well. Just when I thought we won’t see him again. We met him again at lobby and he gave us an umbrella, reminding us it’s rain season. How thoughtful. We would stay there again and hope Clarence will still be there.
Lunch at the Lobby restaurant was also delicious. Staffs are very nice and I personally like the live pianist. Very comforting. Overall a 5 stars experience.
Shuk-Wan
Shuk-Wan, 1-night trip
Verified
6/10 Good
Aug 12, 2024
Quite disappointed
- the spa im quite disappointed, the facility is old and not clean; the lady has good techniques but tbh too much chatting and advice to my status, and keep talking about herself. I’m totally not relaxed and a bit uncomfortable about it.
- Room less of maintainence, the kettle shows with mould inside.
- can only call to order food
- the facility in the room especially those charge spots in bathroom should be taken more care of cleanliness.
- the shower head is really quite broken, it spill out water from all sides…
-the room dining is good, food quality is total great, just a bit slow in the morning. I was told 30-35mins to be ready but at last I waited 45 mins.
-view of the room is great;perfect location at the centre of the town
-staffs are all very nice and helpful