Was not impressed with this hotel at all. First desk employees were not at their station and the hotel needed to be cleaned better. Our towels would not have been used on my dog. Very disappointed in this Hiday Inn
Brett
Brett,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Not clean or friendly.
This was by far a very sad and tragic experience. It began with no one at the front check in area. When the man came out he was very curt and not welcoming like my presence was not wanted for interrupting his break or something. We went up to our hotel room and the curtains were falling off (we fixed them), and the toilet wasn’t clean as if someone just had a massive streaky bowel movement in the toilet.
We were given two towels in the room and when I went down to ask for more they said that it wasn’t possible to give me more and gave me 3 small pool towels. I was in the elevator and cleaned up a spill so no one would slip so that used one of the towels. When I asked for another from one of the housekeepers they told me that because I was already given 3 towels downstairs that they couldn’t give me another. They gave me another after explaining the spill situation but very reluctantly.
The only friendly staff that they had was a woman in the breakfast area that has been there for over 11 years. She was extremely helpful and nice…keep her, make her the manager, and please fire the rest!!
Nicole
Nicole,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Rebekah
Rebekah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
Ruined my kids birthday!
My trip was for our twins Birthday they turned 8. Their wish was to stay in a hotel and swim. I called around 5:30 before i Booked to make sure the pool was working. The person on the phone guaranteed that the pool is working. When we got to the hotel there were signs that it was out of order.. the guy at the front desk said it’s been out of order and he didn’t know why they told me differently. It pretty much ruined our trip for our kids birthday. It was too late to cancel and look for another hotel. My kids were so sad I felt so bad..
Carla
Carla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Matt
Matt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Neal
Neal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
They said the pool was open and I booked the room. I get there and they tell me its been closed for a long time already
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Rooms were clean, breakfast was great. Just wish they told me about the pool being out of service before we booked
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Matt
Matt,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Comfortable stay, breakfast was good.
Amparo
Amparo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Eylenn
Eylenn,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Kassandra
Kassandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Jordan
Jordan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
my experienced with the Holiday Inn. This time was terrible. The towels were so dingy, old and raggly. The pillow and bed were so uncomfortable. We paid $150.00 for that night thought we at the ldo drop in hotel in Lubbock. This suppose to be an upscale hotel as the Holiday not comfortable and the pillows. I was very dissatisfied with my stay at the Holiday Inn and as being a member of the Holiday Inn club vacation I will definitely put this on my review as a member with my membership. Please do better
Johnny
Johnny,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
The service was bad.
Other than the lady at the front being rude to us and the pool being out of order our stay was good.
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Travis
Travis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Patty
Patty,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Rosio
Rosio,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
When I called and asked if the pool was running, that is why we picture hotel. Your staff was rude. The hotel was clean. Breakfast was good rooms were great.But that's why we chose your hotel.So unfortunately, that's probably why we won't choose it again
Angela
Angela,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Beautiful easy to check in awesome 😎 breakfast bar