I was charged an additional significant fee after I departed for “smoking”. I’m not even a smoker
Michael
1 晚行程
8/10
Joshua
1 晚行程
8/10
We’ve stayed at this hotel a few times for basketball stuff. The last time we stayed, things were mostly good. I think the only thing that went wrong was never getting towels I requested.
This time, was mostly good. There’s some discrepancy in the pool hours. Online it says 10, but signs by the pool say a later time. Another boy that stayed there said he stayed until 11 the first night but they were told to leave the pool at. 10:30. Not a big deal but consistency would be nice.
Beware of the toilet in 311. It doesn’t work. It takes 2-3 times to flush a #1. We just dealt with it because I knew the hotel was completely booked. No other rooms were available - or so I was told when I asked for an early check-in. None of the bathrooms have ventilation so I bring a fan along. The rooms are clean and it’s located in a nice area. Kids tried to use the WiFi to game and couldn’t get it to connect - even using a ethernet cable. It’s got a fridge and a microwave and I really appreciate those amenities when we travel
Jessica
1 晚家庭旅行
6/10
Great check in experience, clean room, good breakfast. Storms rolled thru the area and all of the sudden we had a waterfall in the room. Made the best out of it - Following morning Informed the front desk about the roof/ceiling leaks and within 30 mins they had crews working on it.
JP
1 晚家庭旅行
10/10
Frank E.
1 晚家庭旅行
8/10
Located in a great area with lots of options to get everywhere. Lots of food options within walking distance. Clean, friendly and quiet. Definitely will stay there again.
真实旅客
3 晚行程
8/10
Hotel needs updated. Lots and wear and tear, especially in the bathrooms., stains all over the carpet. Pool had way to much chemicals, hard to breath when the whirlpool was going!
Lois
1 晚家庭旅行
6/10
Daniel
1 晚行程
10/10
The hotel was clean, the staff was friendly… what more could you want? I didn’t check out the pool myself by my son did and he didn’t have any complaints. I also skipped breakfast to sleep in so I don’t have a review of how that went. I LOVE that the rooms have Keurig coffee makers. Easy and I can bring my own bods if I want. Also love, LOVE that the rooms have a mini fridge and a microwave.
Jessica
1 晚商务旅行
10/10
Laura
1 晚行程
10/10
Garrett
1 晚商务旅行
10/10
Sylvia
1 晚家庭旅行
10/10
Jenifer
1 晚家庭旅行
8/10
Laura
4 晚行程
8/10
Scott
3 晚家庭旅行
10/10
SHYANNA
1 晚家庭旅行
6/10
Beatriz
1 晚行程
8/10
Front desk was welcoming. Rooms were cleaning. Breakfast was great lady was helpful. Only complaint would be the pool being very cold. The heater was broken, but nothing was said when we checked in luckily they had a hot tub so kids got some swimming time in.
Jill
1 晚家庭旅行
10/10
Very convenient location. Super comfortable beds. Always very clean. Staff were friendly and attentive.
Stephanie
3 晚行程
10/10
nichole
1 晚家庭旅行
10/10
The gentleman at the front desk was vary cool and nice. Breakfast was warm and fresh. Staff was really nice and friendly. The room was clean and smelled like cleaning products (in a good way) only thing that sucked was the pool was under construction. (Not a big deal)
Francis
1 晚商务旅行
10/10
The service and front desk was great, the breakfast was fantastic!! The only thing was the pool and hot tub was freezing cold and not ready when we arrived. The hot tub was great the next morning but the pool was still too cold for the littles in our group. Did have an issue with the toilet the last night/morning but reported it to the front desk.
Betty
2 晚家庭旅行
4/10
We did not having working television all weekend. Told them and they gave us new remote batteries, but the input button wouldn’t bring up a menu to get television to work. No other help was given and supposedly getting extra reward points that we don’t even use anyway.