The hotel is set up in 2 buildings, the staff is happy to assist with your luggage if your room is in the building that is not where the reception desk is. The rooms are large, beautiful & very clean. Perfect location, just a half block from the see and close to restaurants and shops, including restaurants that are open between 3PM-7PM.
mariza
1 晚行程
8/10
Paulo Roberto
3 晚家庭旅行
8/10
Fernando augusto
3 晚行程
8/10
The floor where my room was not up to my standards in that the rugs were dirty and they need to be replace like yesterday. The hotel entrance was beautiful, the lobby floor and the stairs were like marble floor but once you got to the floor where my room was, the rugs old, raggary and dirty. The building has an elevator and it felt secured to be there. The area is beautiful with ocean views and lots of restaurants also walking distante to Chiaia avenue. This avenue is shopping area. Overall this place a good choice for me for 2 night stay. The staff was nice and friendly.
Marilyn
2 晚行程
8/10
Loved the location of the hotel! The room was very clean, nice bedding and amazing rainfall shower. Housekeeping staff was great, cleaned our room and refreshed towels daily. We had free breakfast, which was much appreciated. We did not have water views (see pics) which was very disappointing based on hotel’s website description. Had struggles with AC working at night. First night was great, but then kept erroring out. Had maintenance come twice and were told that it doesn’t work at night. Weird. I did ask to switch rooms because we had an uncomfortable night’s sleep. Front desk staff said that it wasn’t possible. That was frustrating. Otherwise, a nice stay as we didn’t spend a ton of time in the hotel room. We did enjoy Naples and surrounding islands very much. A great Neopolitan experience over all!
David
5 晚家庭旅行
8/10
roberto
1 晚行程
10/10
Next to the several touristic places. Many nice restaurants
GÜNDÜZ
1 晚商务旅行
10/10
Francesco
1 晚行程
2/10
Worst experience that is not accurately represented on Expedia:
- Shower Location: In the bedroom, in front of the bed with no door, causing a stale water smell.
- Room Conditions: Uninhabitable, leftover cigarette butts, no air conditioning, strange odor.
- Stay Duration: Left within 30 minutes and booked another hotel.
- Hotel Representation: Not accurately represented on Expedia or on the hotel’s website.
- Hotel Details: Only one floor of rooms (elevator to one floor up), very small lobby (around 25 sq ft).
- Customer Service: Nonexistent.
Estela
3 晚浪漫旅行
10/10
Joanne
3 晚行程
4/10
Atsushi
1 晚行程
10/10
Fantastic area to stay, next to the sea, great views lots of places to ear
cheryl
3 晚浪漫旅行
6/10
William Maurizio
3 晚商务旅行
6/10
William Maurizio
3 晚商务旅行
8/10
Sea view room with great staff.
Gennaro
5 晚商务旅行
10/10
Medha
1 晚行程
6/10
The front desk personnel were very helpful. The bed and pillow 5 stars. But the room itself had sticky floors, the bathroom was in need of repairs and the roof was dark and tacky. The comfortable bed, surroundings and front desk personnel made up for it.
Mayda
1 晚行程
8/10
The staff were pleasant and helpful. The cleaning personnel were very clean. The parking was very close by the hotel. The breakfast was nice. Very close and walkable to the city center and attractions. Plenty of restaurants around the area. The hotel was on the see side so you can enjoy the walk next to the see.
Samhar
2 晚浪漫旅行
10/10
Amazing property with welcoming staff!
Daniel
1 晚行程
6/10
Our room looked fabulous , balcony with water views . But the rest was a let down . Our room was adjacent to elevator & ridiculously noisy all night . We could evehear reception staff chatting below us . Air con had a mouldy musty smell , we turned it off .We had to ask them to lower their voices.
Breakfast was almost non existent with only 90% cakes. No bread except for dry stale white slices. Cafe latte was tepid. Didn't bother after first day .
真实旅客
4 晚行程
10/10
Personale molto gentile, abbiamo chiesto di cambiare camera e sono stati disponibili e comprensivi. Hotel pulito e ristrutturato, camere anche senza vista sono bella
真实旅客
2 晚结伴旅行
10/10
I commented to the front desk that the hot water was not hot, and the next morning, it had been resolved to my great please. Had a perfectly hot shower.!!