棕榈海滩目前在营业吗？

此住宿在 8 月 31 日至 9 月 25 日关闭。

可以免费取消我在棕榈海滩的预订并获得全额退款吗？

是的，棕榈海滩在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

棕榈海滩是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

棕榈海滩是否有停车场？

是的，自助和代客停车免费。提供免费房车/大巴/卡车停车设施。

何时可在棕榈海滩办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

在棕榈海滩及其附近有什么游览观光项目？

现场活动包括骑马/租马、划皮艇和滑水，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官。棕榈海滩也拥有夜总会、私人海滩和蒸汽浴室，以及游乐厅/游戏室和花园。

棕榈海滩店内或附近是否有餐厅？

是的，有 2 家店内餐厅，提供海滨就餐和国际美食。

棕榈海滩周边区域环境如何？

从棕榈海滩仅需6 分钟步行可至工艺村，19 分钟步行可至Khelcom 博物馆。

姆布尔棕榈海滩住宿优惠| Hotels.com 好订网

6/10 好

2019 年 12 月 10 日

Le buffet n'est pas digne du restaurant. Les choix de desserts sont limités. La boisson est sans saveur et trop sucrée, on dirait de la boisson artificielle.

Aboubakrine，2 晚行程

Hotels.com真实住客点评

8/10 很好

2019 年 9 月 2 日

As instalações são boas. O banheiro não funcionava direito e o ar condicionado estava um pouco fraco.

1 晚行程

Expedia真实住客点评

10/10 绝佳

2019 年 7 月 6 日

Excellent établissement séjour sans fausse note

Accueil souriant, personnel très agréable et attentif, chambre parfaite, clim efficace, restaurant très bonne nourriture et présentation, bar sympa, informaticien wifi compétent, village sympa, piscine, plage, animation, félicitations

2 晚行程

Hotels.com真实住客点评

8/10 很好

2019 年 6 月 25 日

Cet hôtel emploi des personnes extrêmement gentilles et serviables. L'équipe d'animation est top!

6 晚行程

Expedia真实住客点评

2/10 很差

2019 年 4 月 24 日

Deception totale Hotel.com m'a vendu un séjour, débité mon compte alors que arrivé à l'hotel la reception me dit qu'ils sont full et qu'ils n'ont jamais recu la réservation de Hotel.com. J'ai du rebrousser chemin dans la nuit

Alioune，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2019 年 4 月 23 日

Agréable

Tout s est bien passé

2 晚浪漫旅行

Hotels.com真实住客点评

2/10 很差

2019 年 1 月 1 日

No refrigerator in my room to put my drinks and other products in. During breakfast at hotel main restaurant I found a giant dead dragonfly in the rolls backet. I informed one of the restaurant staff members. He simply grabbed the basket without saying anything to me. Later i saw the same badket brought back out. Not sure if the bread was throwned away and replaced.

2 晚行程

Orbitz真实住客点评

8/10 很好

2018 年 12 月 15 日

1 晚行程

Expedia真实住客点评

8/10 很好

2018 年 11 月 30 日

Séjour agréable malgré quelques petites failles au début, le type de chambre réservé n’était pas disponible

Moustapha，1 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2018 年 10 月 7 日

Kam Sim，1 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2018 年 6 月 22 日

They gave us room 339 which has a non working AC. It was blowing hot air like a fan. I have a call 3 times and waited for over 30 minutes before someone actually got back to us and confirm that the AC is not working properly. I had to insist for a room change before they put us in room 338. Room 339 did not have a minibar refrigerator for my drinks. It did not have proper toiletries. They really ruined my stay because for the next hours after the incident I kept wondering why the hell did they put me in such a room considering the price I paid for 2 nights. In the restaurant the one employee did not want to seat me where I wanted to sit before a second one I ask said "of course you can sit wherever you want. We are here for you" and proceeded to get a table set for us. Overall I think this hotel is overrated.

Meissa，2 晚行程

Orbitz真实住客点评

10/10 绝佳

2018 年 5 月 15 日

Love Saly!!!

An amazing stay. Only complaint was the breakfast service the last day of our trip, otherwise wonderful beach resort.

Beth，2 晚浪漫旅行

Hotels.com真实住客点评

6/10 好

2018 年 3 月 12 日

Overall ok

The rooms are ok, but not a 4 Star Standard. No kettle, no coffee making facilities, old style, no fridge, no Mini-Bar, TV got a very bad signal, the rooms have no balconies and there is no Wifi in the rooms. The bed linen are very cheap quality and the blanket is too cold in the night, but the mattress was comfortable (but the housekeeping give you more blankets if needed). The shower had very hot water. Room cleaning very good. The rooms facing the Cascade pool are quieter than the rest. The two pools and the beachside are very nice, a lovely garden, everything well maintained. Booked breakfast which was very good and tasty. A great choice. Wifi very poor, connection only in the Lobby, not in rooms. They are specialized in French speaking guests, that´s overall ok, but in a 4-Star I expect some English speaking staff and all informations in local language and English. English speaking persons are very rare to find. The reception staff need a training how to treat guests. They are a bit rude, but all other staff very friendly.

7 晚行程

Hotels.com真实住客点评

4/10 尚可

2018 年 3 月 1 日

Bad systems, no coordination with Expedia

I booked two rooms on Expedia, which were nonrefundable and prepaid. When we went to the front desk they kept saying they were full and cannot honor the reservation. It took a lot of arguing and showing them that Expedia had already charged us the amount to have them give us two rooms. And then when checking out, the front desk clerk was saying that we had not paid and we had to argue with him again to prove that this was a prepaid reservation. Horrible experience.

Chakrabs，1 晚行程

Expedia真实住客点评

8/10 很好

2018 年 2 月 17 日

AN AFRICAN EXPÉRIENCE!!!

À sympatic accommodation not far from the village.Friendly personnel,diversed food (French African) ,rooms could be a little refreshed, many activities and possibilities for interesting excursions .All in all a great experience far frime the tasteless,formated offerings.

Van Vooren，8 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2018 年 2 月 12 日

séjour très positif

1 晚浪漫旅行

Hotels.com真实住客点评

6/10 好

2017 年 12 月 29 日

Hôtel bien situé avec deux belles piscines.

Petit temps d'attente à l'arrivée pour vérifier la réservation par Expedia. Chambre correcte et propre. Bonne pression d'eau dans la baignoire douche. TV inutilisable. Chaînes locales et qualité d'image catastrophique. Buffet du petit déjeuner correct. Personnel du bar sympathique mais peu professionnel. Ex un Americano servi dans Campari. Responsable des embarcations qui se la pète, et qui n'est pas très sympa. Belle piscine principale mais inutisable car pas chauffée..

Charles，3 晚行程

Expedia真实住客点评

6/10 好

2017 年 9 月 30 日

Correct

This is a decent hotel but overpriced, and the room we had was very smelly. The bathroom is old and the shower leaking. This hotel needs a serious refurbishment

Jim ，1 晚行程

Expedia真实住客点评

4/10 尚可

2017 年 9 月 17 日

decue

Déçue de l accueil de l hotel :service minimum, restauration standard, spectacle dune pauvreté ahurissante ! Malgré un très beau cadre, le service n est pas au rv.en baisse, par rapport a ce que jai connu de cet hotel

Awa，1 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2017 年 5 月 11 日

hôtel sans plage .

hôtel sans plage,mobilier piscine a changer,moquette des couloirs et des chambres sales,toutes les peintures a refaire.etc.heureusement bon personnel,bon employés,de belles piscines.nourriture correcte.

Expedia真实住客点评

2/10 很差

2017 年 4 月 18 日

Do NOT waste your money like I did

Do NOT go here. It is not worth your money. I guarantee it will close down in the next few years. There are tons of other resorts in the Saly-Mbour area that are much better and worth the price. At Palm Beach, you do not get even half of what you pay for. It's expensive for absolutely no reason. I first went back in 2005 and then went again in April 2017, but absolutely nothing had changed. For example, the rooms have had the same carpeting, curtains, furniture, beds, bedding, etc. for the past 20-25 years at least, if not more. There is no wi-fi in the bedrooms, TV didn't work, the safe was broken. My partner and I asked for one double bed and instead we got 3 twin beds in our tiny room. The shower head is only tall enough for a child to shower under it. Check-in and check-out took more than an hour. They would only give us one key per room. We got the all-inclusive pass but that doesn't give you anything other than 3 uneatable, repetitive meals a day. The "open bars" hardly serve anything - and certainly not any cold drinks. The customer service is non-existent, the staff is extremely rude and unhelpful. The hotel doesn't have any beach access. At the pool, there were no lifeguards even though it was full of kids.

Expedia真实住客点评

6/10 好

2017 年 4 月 16 日

Hôtel correct

Hôtel bien situé, cadre agréable, 2 grandes piscines malheureusement pas chauffées Wifi désastreux même dans le hall Caution de 20€/serviettes Caution de 20€ pour la clé du coffre Pas de frigo dans les chambres Chambre pour 4 petite Mini club top

Expedia真实住客点评

4/10 尚可

2016 年 12 月 2 日

Hôtel vieillissant

Les plus piscine: Plage, amabilité du personnel. Les moins : pression ridicule d'eau dans la chambre, buffet quelconque, tables du petit déjeuner sales.

Expedia真实住客点评

4/10 尚可

2016 年 10 月 8 日

Very disappointed.

Expedia真实住客点评

8/10 很好

2016 年 5 月 17 日

Belle piscine

3 nuits au Palm Beach, belle piscine, mais hôtel un peu vieillissant. Salle de bain ou quelques travaux seraient nécessaire. Buffet, rien que sur trois jours trop répétitif.

Hotels.com真实住客点评

棕榈海滩

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常见问题

棕榈海滩目前在营业吗？

可以免费取消我在棕榈海滩的预订并获得全额退款吗？

棕榈海滩有游泳池吗？

棕榈海滩是否允许携带宠物入住？

棕榈海滩是否有停车场？

何时可在棕榈海滩办理入住和退房？

在棕榈海滩及其附近有什么游览观光项目？

棕榈海滩店内或附近是否有餐厅？

棕榈海滩周边区域环境如何？

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6/10 好