May was the manager who takes zero accountability. She doesn't deserve to be managing the hotel IMO. I had my expensive shorts burnt due to a defective iron box. Had I burnt their blanket, I would have been charged an hefty amount. She made me come to the lobby 4 times and follow up with her. They took my number but never bothered to call me nor replace the item after the incident. All she said was 'I can aplogize' which is not worth a single penny.
Thaigoli Madam Jeevan
2 晚行程
10/10
Front desk staff was helpful, room was comfortable and clean, pool and spa was a nice addition. Fitness center open 24 hours.
真实旅客
1 晚商务旅行
10/10
Yessica
1 晚家庭旅行
10/10
One night stay was quite comfortable. Hotel is clean. Staff is friendly and efficient.
真实旅客
1 晚行程
8/10
Breakfast was terrible! Overcooked eggs, petrified sausage links and NO coffee.
Valoree
1 晚家庭旅行
10/10
It felt fresh and clean and inviting from the minute we walked in the door. The staff was cheerful and welcoming.
We loved our stay.
Beverly
1 晚家庭旅行
10/10
Amazing everything was clean and breakfast was pretty good too
Corina
1 晚行程
10/10
Clean and super comfortable
Noisy people above & dim bathroom lighting are my only complaints
Jeannie
2 晚家庭旅行
10/10
Shanette
1 晚行程
10/10
Elizabeth
1 晚行程
10/10
Edgar
1 晚行程
8/10
jan
1 晚家庭旅行
4/10
Very uncomfortable beds - you could feel the springs. Another customer even asked us in the elevator if ours were as bad as his. Also, no cinnamon rolls. Definitely not to the normal HI-Ex standard.
真实旅客
1 晚家庭旅行
8/10
Sabrina
1 晚家庭旅行
10/10
Amazing and kind staff which is so thankful when you are in my situation!
Andrea
2 晚家庭旅行
10/10
Even though one of the elevators was down for the two days we were there, it seldom became an issue. Friendly staff and good breakfast. The room was clean, neat and well maintained.
Jerry
2 晚浪漫旅行
10/10
Pedro
1 晚行程
8/10
Rebecca
1 晚家庭旅行
10/10
Angelica
1 晚行程
10/10
The rooms are great. Parking inconvenient. Need access from back parking lot without having to walk around on snow and ice.
William
1 晚家庭旅行
6/10
Genisus
1 晚结伴旅行
10/10
Amy
1 晚行程
4/10
The lights were not working correctly in the room. The water for showers was cold, we spoke to front desk. They said they turned the boiler up but there was no improvement. The breakfast was not kept up with the amount of traffic.