Terribly stay experience. Room is very small for two queen size bed. Hotel quality is not as stated as 5 stars. Staff very unfriendly except the door men and the staff when I checked out. I realize NYC just experienced electricity black out and it’s understandable some malfunction but when the lifts are not working the hotel staff totally don’t care about how consumers feel, they don’t try to solve it but just avoiding answering our questions. There were times I try to call hotel staff but never anyone answer the phone. Also they unbelievable charge you over 50$ per person per night just for the facility I can use, water I can drink? It’s like robbery. Never will I come to stay here again
Ching Chien
Ching Chien,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 7 月 28 日
飯店位置很棒去哪都方便
早餐與晚餐點心很豐富⋯但戶外窗隔音設備不好常常聽到警鳴聲響
Anita
Anita,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 22 日
with light free dinner that is very good. Breakfirst is not good.
Location is good. near Central park
Yung
Yung,1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 8 月 21 日
很不错
很干净很舒服
Gulai
Gulai,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Good spot in Midtown
We stayed 3 nights. Good location in midtown. Breakfast and Happy Hour every day was included. Parking is offsite but the kind lady at reception helped me out with the SpotHero app which found a great rate at a garage around the block. The room was small but we managed. The service was good and people were friendly. I used the gym for yoga because our room was too small. Room was clean and everything worked.
Leonard
Leonard,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Another lovely stay.
Overall, another great stay at the Westhouse.
There was a small issue on arrival, when reception did not have any record of the reservation that I had made 6 months earlier.
After approx 20 minutes, this was rectified. We also didn’t receive any help with getting our luggage to our room, after asking twice we got it upstairs ourselves.
The food and drinks in the Terrace was as lovely as usual, as were all the staff.
Stella
Stella,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Jussi
Jussi,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Robert F
Robert F,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Karim
Karim,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Thomas Wilhelm
Thomas Wilhelm,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
My new favourite!
Great - very comfortable, clean. Felt very welcome. All of the staff was amazing!
Jillian
Jillian,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Great Hotel
This was my third stay at Westhouse and it is still one of my favourite places to stay in NYC. Wonderful staff, comfy bed and pillow, decent breakfast. It's a pretty old buidling so sound proofing isn't the best but that's not unusual for New York and it didnt stop me sleeping.
Naomi
Naomi,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Miguel
Miguel,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
Adolfo
Adolfo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
carlos alberto carvalho
carlos alberto carvalho,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 1 日
It’s nice but hot
While I love the lobby, breakfast buffet and evening offerings, the rooms are very small and my biggest complaint is the hotel doesn’t have central air. I was so hot all night long and couldn’t sleep. I wouldn’t stay here again for that reason. I couldn’t get comfortable in the room.
Rachelle
Rachelle,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Lovely staff , very spacious room, clean, enjoyed the bar and tapas
Georgina
Georgina,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Ron
Ron,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
Sune
Sune,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Diana
Diana,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Shaikha
Shaikha,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Great find. Enjoyed the stay. It became our home far from home. Very helpful staff. Especially helpful with my gluten free requirements