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Hacienda Kaan Ac

4.0 star property
Adults-only resort in Valladolid with outdoor pool and restaurant

Choose dates to view prices

Welcome to Hacienda Kaan Ac, a serene escape in the shopping district. Enjoy cooked-to-order breakfast at El Filibustero, unwind with a massage at the spa or lounge by the outdoor pool. With an on-site bar and free in-room WiFi, this resort is perfect for those looking for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
  • Free self parking
The current price is CNY1,065
CNY1,283 total
includes taxes & fees
May 30 - May 31

Why we love this property

Food and drink heaven
This resort's restaurant serves regional cuisine with garden-view and al fresco options. A bar and cooked-to-order breakfast complete the foodie experience.
Luxurious sleep comfort
Tranquil resort escapes await with hypo-allergenic and premium bedding. Guests wrap themselves in soft bathrobes for ultimate relaxation.
Colonial resort charm
This resort delights with stunning Colonial architecture. Guests can dine in the garden-view restaurant or wander through lush gardens.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite, 1 King Bed (Jacuzzi)

Premium bedding, iron/ironing board, wheelchair access

Luxury Suite, 1 King Bed (Jacuzzi)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View | Premium bedding, iron/ironing board, wheelchair access

Standard Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View | Premium bedding, iron/ironing board, wheelchair access

Family Villa, Refrigerator & Microwave, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, iron/ironing board, wheelchair access

Junior Studio Suite, 1 King Bed

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Premium bedding, iron/ironing board, wheelchair access

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

  • Garden view
  • Sleeps 4
  • 2 King Beds

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The price is CNY675
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includes taxes & fees
May 19 - May 20
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About the neighborhood

Map
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780

Getting around

  • Mérida International Airport (MID) - 122 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Italian Coffee Company - ‬8 min drive
  • ‪Taquerito El Gavilan Blanco - ‬8 min drive
  • ‪Loncheria Olich - ‬8 min drive
  • ‪Subway - ‬8 min drive
  • ‪La sirenita - ‬8 min drive

About this property

Hacienda Kaan Ac

Hacienda Kaan Ac is a great choice for a stay in Valladolid. Guests can indulge in massages and enjoy Regional cuisine at El Filibustero, which is open for breakfast and lunch. Other highlights at this Colonial resort include an outdoor pool, a bar/lounge, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 9 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1582
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping

Special features

Dining

El Filibustero - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

HACIENDA KAAN AC

HACIENDA KAAN AC Hotel

HACIENDA KAAN AC Hotel Valladolid

HACIENDA KAAN AC Valladolid

Hacienda Kaan Ac Resort Valladolid

Hacienda Kaan Ac Resort

Hacienda Kaan Ac Resort

Hacienda Kaan Ac Valladolid

Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

Does Hacienda Kaan Ac offer free cancellation for a full refund?

Yes, Hacienda Kaan Ac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Kaan Ac?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Kaan Ac?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hacienda Kaan Ac?

Yes, there's free self parking.

Is airport shuttle service offered by Hacienda Kaan Ac?

Yes, an airport shuttle is available. The charge is USD 200 per vehicle roundtrip.

What are the check-in and check-out times at Hacienda Kaan Ac?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hacienda Kaan Ac and nearby?

Hacienda Kaan Ac has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hacienda Kaan Ac?

Yes, El Filibustero offers alfresco dining, Regional cuisine, and garden views.

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Reviews

Hacienda Kaan Ac Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Amazing experience! The grounds were phenomenal and the staff (Jessi) was incredible!!!! Highly recommend.
Amber, 1-night trip
Verified

10/10 Exceptional

Very unique property rich in history
Chris, 1-night trip
Verified

10/10 Exceptional

Cancún is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility. Staff takes pride in the hacienda and it shows. Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.
zeinab, 1-night trip
Verified

10/10 Exceptional

Great conditions of this historic Hacienda, it’s a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food!
Hector, 1-night trip
Verified

10/10 Exceptional

Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
Marco, 8-night trip
Verified

10/10 Exceptional

Stunning

We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend
Paul, 4-night trip
Verified

8/10 Very good

If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that.
François, 3-night trip
Verified

10/10 Exceptional

The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff.
Ashley, 2-night trip
Verified

8/10 Very good

Underwhelming.

Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
2-night trip
Verified

4/10 Fair

Luxury Hacienda My Ass!

Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there!
David, 2-night trip
Verified

2/10 Poor

Terrible hospedaje, no tenían internet, ni TV , no contaban con servicios de agua caliente y el cuarto olía muchísimo a Caño, no me gustó nada! No regresaría
Fridda, 1-night trip
Verified

10/10 Exceptional

Es una hacienda tiene incomodidades pero nada que no puedas solucionar, excelente la atención la habitación era un departamento nos hospedaron dentro del museo en verdad una sola ves en la vida uno debe permitirse hospedarse en un hacienda Solamente mejoren la señaletica dentro de las instalaciones y el restaurante pésimo de ahí en fuera vale todo lo que pagas.
Raymundo, 1-night trip
Verified

4/10 Fair

Pas de personnel, pas de restaurant pour diner, pas de petit déjeuner, pas de possibilité de prendre un café. La propreté de la chambre est loin d'être bonne,
Nicolas, 1-night trip
Verified

10/10 Exceptional

Excelente lugar para estar tranquilos
Mario, 2-night trip
Verified

10/10 Exceptional

Muy buen servicio y tranquila la estancia
Arizbe, 3-night trip
Verified

10/10 Exceptional

El lugar precioso, la gente muy amable. Lo único malo fue que no había internet.
Silvia, 2-night trip
Verified

10/10 Exceptional

Muy bien todo
Concepcion, 1-night trip
Verified

10/10 Exceptional

Super recomendado es una chulada de hacienda
MARIO MIGUEL, 4-night trip
Verified

10/10 Exceptional

Muy amables todos. Limpio y cómodo. Hermoso lugar
Fabi, 1-night trip
Verified

10/10 Exceptional

Excelente!

Me encantoooo! Quiero volver. Lo único que pediría es que tuvieran algún servicio de comida por la tarde noche. Pero al haber cocina dentro de las villas pues no afecta, llevas cosas del Oxxo.
Sonia, 1-night trip
Verified

2/10 Poor

Intérieur lugubre. Manque d éclairage,meubles et décoration vieillots. Le style mexicain peut être respecté mais il y a un minimum. L extérieur pourrait être bien mais l ensemble est mal entretenu. Très cher pour la prestation. Le personnel ne comprend pas un mot d angjais
Nathalie, 2-night trip
Verified

10/10 Exceptional

Es un lugar von arquitectira de castillo y hacienda , fundada en 1548
Verified

4/10 Fair

Joya mal administrada

El lugar es precioso el problema es la falta de personal y el servicio , dicen qué hay Restaurant lo cual es falsoy presumen de un hotel de 4 estrellas y no llega a dos el lugar insisto es un joya , mal administrada
Mercedes, 1-night trip
Verified

4/10 Fair

Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Evan, 1-night trip
Verified

6/10 Good

Observaciones

La habitación huele a humedad no hay donde guardar ropa la televisión no funciona y no hay wifi
SAUL, 1-night trip