This was a wonderful stay in that the location was beautiful, the room was very nice, clean and comfortable, and it was amazing to be able to be able to walk right out the door to a variety of hiking trails. We were very happy with everything until we went to check out and were told that the night hike we had verbally been told by a staff member was $40.00 USD was actually $106.00 USD. While I'm not exactly sure what happened as far as the miscommunication, I do know that the two staff members we spoke to regarding our shock were not at all helpful except to say we should have known what the real price was, and that is the amount they charge. I do take some responsibility for not asking multiple times and/or multiple people what the price was before attending the very underwhelming hike, but I don't feel that as a guest we should need to triple check everything we are told by the staff. If they had made any effort whatsoever to help make us feel like they understood that a miscommunication happened, we would have left with a positive impression. Instead our feeling upon leaving a five night stay was of upset and confusion.
