Staff was friendly. We arrived a bit short on time for the continental breakfast and ended up going past the end time, the dront desk offered to bring us anything else.
Isabell
Isabell,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
Was looking forward to using the pool and hot tub. The hot tub was cold and the pool only had about 3/4 of the water it should have had in. I booked 2 rooms in the booking asked for 2 queens was only given 1 room with 2 queens annd other room was a king. Were placed on 2 different floors.
Shantel
Shantel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Staff acted in a professional and friendly way. They responded to my needs and requests in a timely fashion.
I felt they liked working here and took their jobs seriously.
真实旅客
7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 11 日
Pick another option
They first checked us in to a room not cleaned. Moved us to a clean room, but next morning we woke up to the cleaning staff entering our room unannounced. Management had no explanation for either mistake, and were uninterested in any resolution beyond the minimum empty apology. At checkout they couldn't print my receipt, had to leave my email (same that I booked with). Leaving this review 3 days after checkout, haven't received my receipt. Sonesta will not be an option for us next time.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
Shari
Shari,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 28 日
Cleaning crew must have been asleep
The staff were excellent. First room our tv did not work and smelt horrible so the front desk staff, Lee easily gave us a different room. The 2nd room smelt better, the tv worked but there was urine all over the toilet seat and bathroom floor - once again Lee came to the rescue as we asked if he could thoroughly clean it which he did. We usually have a good stay here so were surprised at this definite cleaning oversight.
Devin
Devin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Joann
Joann,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Vince
Vince,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 21 日
AJ
AJ,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Joan
Joan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Flavia
Flavia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Quick check in and friendly staff
Shannon
Shannon,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 30 日
Pool didn't work. Room wasnt cleaned
Kirk
Kirk,1 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 1 月 18 日
Juan
Juan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
The staff was really nice and helpful. The manager Samantha was get.
Michael
Michael,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Check in was quick and they have a good breakfast.
julie
julie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Somehow I was double booked and the hotel manager called hotels.com to confirm a refund right away.
The staff were helpful and the room was clean with all amenities working. A Cozy quiet stay.
Pablo
Pablo,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 8 日
Was very smelly.
Erin
Erin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
The room was ok the bathroom lights didn't work
Angelique
Angelique,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Pat
Pat,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 2 日
This hotel is showing its age and lack of upkeep. Our room had no soap, the towels were yellow, and the carpet was coming away from the wall. The pool was frigid - so cold we couldn’t swim. And the dirty hot tub was broken. I don’t think we’ll be back.