Breakfast good and freshly cooked. No hot water in bathroom morning or early evening and when it was reported the reason was everyone was using the water at the same time so system couldn’t cope. Had to get up early at 6.30am to guarantee a shower, not acceptable. Staff very friendly.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 5 月 14 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 5 月 11 日
Room 9 was bright and airy having 3 windows all with different views!
DAVID
DAVID,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2022 年 5 月 2 日
Charles
Charles,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 4 月 30 日
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 3 月 22 日
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david
david,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2022 年 3 月 13 日
peter
peter,1 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 3 月 7 日
Not as expected...
Wish I'd read reviews before booking. First thing i was greeted with upon arrival was "you have an outstanding balance of...". Hot tap in ensuite didn't work and was mentioned in an ealier review. Ensuite vent blew into the bedroom, and there were a number of cobwebs around the curtains / ceilings, and this was a premium suite. Smell of cooking oil or chips was throughout too. Slept well and breakfast was ok. Breakfast staff had a friendly and personable demeanour.
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 3 月 4 日
Impromptu visit to Northumberland’s coast
Stayed for 3 nights, booked in two parts. First night in twin room and then upgraded for second two nights to the secret room. Very over the top, bath in room and thrones😂 with very comfortable bed. Excellent fish supper on first night with less good salmon on another night
Anne
Anne,1 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 3 月 3 日
Lovely setting but overpriced
The room had no mirror in the ensuite bathroom which was very inconvenient for inserting contact lenses and eyedrops etc
Breakfast room, the food and pleasant staff made up for it but still felt overpriced for the room.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 2 月 13 日
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 2 月 6 日
Lovely room, everything clean, lovely biscuits and tea welcome pack, staff friendly and helpful. Evening meals and breakfast delicious. However the room was quite cold, particularly in the morning, would still recommend
Anne
Anne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 1 月 31 日
Winter Mini Break
We had a lovely, warm reception. Our dog was also welcomed.
The room was pleasant, clean and overlooked the castle.
The only downside, was the disgusting smell to the landing area when going back to our room late evening. Believed to come from the vent from kitchen. This has been reported and we will certainly come back.
Allison
Allison,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 1 月 30 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 1 月 3 日
Would highly recommend
Really love this hotel. Can't fault it. The only issue was that it was so hot we struggled to sleep. Couldn't turn the radiator off. We had to leave the window wide open all night which meant we heard all a traffic and passing people into the early hours. The temperature outside was unusually warm for New Year so contributed to the heat.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 11 月 28 日
The hotel was beautiful but wouldn’t stay again the weather was horrendous and we were freezing. Radiators were either on lukewarm or off. Apart from that nothing to complain about.
Ann
Ann,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2021 年 11 月 21 日
janice
janice,2 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 10 月 26 日
lucy
lucy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 10 月 25 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2021 年 10 月 18 日
Nice hotel. Recently decorated rooms but quite dark.