No brega ese hotel solo bregan los meseros y la que limpia el cuarto
Jean
1 晚家庭旅行
10/10
Excellent for family, good for couples as well.
Good food, bad drinks, personnel no very friendly with locals, except for Wanda (she was so gentle and amazing) at the Lounge Cafe.
Weslin
1 晚家庭旅行
6/10
Yumarni
2 晚家庭旅行
10/10
VICTOR
3 晚行程
2/10
This was the worst hotel experience ever. I made the reservation for my son as a birthday present. When he got there, the room was not ready and had to wait until 6pm. At 6pm they gave him a room key which would not open the room, they gave him 3 room keys and each time the key did not work. So, he cancelled the the room reservations after paying with his own money at check in but could not check in so he went to another hotel for the entire stay. Now the hotel which he spoke to the manager said that they would refund his money, still has not done that. Now he has to contact his bank for the refund asnd must block the payment. Do yourself a favor, do not stay here
Patrick
3 晚行程
6/10
真实旅客
10 晚家庭旅行
10/10
Salvador
1 晚家庭旅行
10/10
Reyna
2 晚家庭旅行
10/10
douglan
1 晚行程
10/10
domonique
1 晚行程
10/10
Beautiful property. The kids and adults all enjoyed the amazing waterpark and evening entertainment and the beach was stunning and clean. The resort is a good size and never felt overly crowded even though it was March Break.
Diane
9 晚行程
10/10
MANRAJ
5 晚行程
6/10
Food was cold horrible beach was too far from all the rooms
Austin
4 晚家庭旅行
2/10
Slides were the only good thing
David Matthew
4 晚家庭旅行
6/10
Could never get clean pool towels. Room freezing, thermostat did not change the temperature in the room. Food at breakfast buffet, unless you got eggs, was always cold and out of staples ie. Syrup, bacon. Same buffet options for dinner over and over. Restaurant reservation system was horrible and none of the staff could explain when reservations opened for the next day. Entertainment limited.
Jennifer
7 晚家庭旅行
6/10
restaurant a la carte - pratiquement impossible de réserver pour un groupe et nourriture pas tellement bonne.
Ces restaurant ne sont pas a la hauteur des restaurants d'un resort 5*.
Nous étions une même famille de 15 et nous n'avons jamais pu manger ensemble.
Je ne retournerai pas dans cet établissement.
Michel
14 晚家庭旅行
2/10
El personal quiere cobrar dinero extra a lo qje expedía,publica muy grosero y inresponsable nose lo recomiendo
Jean Carlos
1 晚行程
10/10
The staff were friendly and helpful. The vibe team was wonderful and kept us busy. We will definitely be back to the Royalton in the future!
Ashley
6 晚家庭旅行
8/10
Lors de notre séjour à l'Hôtel, nous avons été enchantés par l'accueil chaleureux et le service impeccable. Les chambres étaient spacieuses, et propres. Le buffet était varié et délicieux, avec des options pour tous les goûts et service room 24 h. Il y a aussi plusieurs restaurants proposant une cuisine délicieuse. De nombreuses activités au sein de l'hôtel, tous les jours et pour tous les âges. Le personnel était toujours disponible et prêt à aider. Très bonne expérience! Nous recommandons cet hôtel pour une escapade relaxante et mémorable.
Francisco Guerrero
7 晚家庭旅行
10/10
Durley
4 晚行程
10/10
I stayed at Royalton splash twice and it has Been memorable my kids love it and me too
Mary
4 晚家庭旅行
10/10
I did had a good time in the hotel but had an accident and the hotel didn’t pay for the damages
YEIMY
2 晚行程
6/10
Poor service, food so so
Kleber
2 晚行程
4/10
Es muy bonito pero hay pesonal del servicio al cliente que tratan muy mal otra cosa me dieron una habitacion con el aire dañado y luego me cambiaron a otra y luego a otra fue muy estresante