I stayed in the hotel for four days with my kids and parents. The hotel overall is good compared to others in the city. Just the hotel is still on the construction nearby and therefore when we had breakfast in outdoor area there's so many flies. Other than that, I would say it's satisfied and the restaurant manager was so nice to my kids. I'm particularly impressed by the manager Joyce who handled my grievance on a misunderstanding about the shuttle bus service. She managed it in very professional and sophisticated manner. The Korean lady in the reception is also very nice and polite. We have rented a car in Hertz there but it's quite expensive.
Mary
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Wonderful Experience
Booked this as part of a long stay in the Philippines. I must admit I was very impressed with the hotel and it's amenities for the price you pay. Everything is well maintained and the staff are super accommodating. Will stay again in the future
Adam
Adam,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Adam
Adam,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
We stayed for 10nights and 5x we had to call front desk because the water heater wasn’t working. They would send a service crew to reset the water heater and it would work for a day or two. Very frustrating!!! The other problem was our key card; it failed to open the door 4x. Our room was located on the 5th floor and had to walk all the way to the front desk(atleast 10mins one way) to get new set of cards 3X out of 10 and on the 4th time that happened, the door lock where you tap the card was actually the problem. But before that, staff kept saying that we exposed our key cards with electronics/cel phones that’s why it’s not working! Now, they said the door lock battery was depleted. We were locked out of our room for 1hour and 20mins. Staff needs to explain more about the situation and what to expect when they are fixing something and NOT just leave you hanging to help another guest in the hotel while your issue is not yet resolved. Situation is already very BAD and poor communication escalated the situation. Some staff were very nice but there are some that are rude. I don’t recommend this place and will NOT return here.
Mary Ann
Mary Ann,10 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
DAISUKE
DAISUKE,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Jae kyu
Jae kyu,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Karen
Karen,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 23 日
INSOOK
INSOOK,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Mabel
Mabel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Nice place
Efren
Efren,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Jaegyun
Jaegyun,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
We loved this place; we did not expect it from the outside to be as great as it was. Security to get inside and having to go through XRAY and metal detectors was new for us. Check in was swift and easy the doormen and bell boys were very nice. We did not have a good experience with the breakfast; There is a sign stating a dress code that wasn't enforced. People were in the pjs the wait for breakfast was pretty long in which they offered for us to sit in the prism lounge which we obliged to do. They said we could leave our stuff there and get a plate then come back there. When we came back my coffee and water I got myself were gone. We then just went to the cafe area in which during breakfast is an even longer wait. The area is nice; its connected to 2 other hotels with the casino. It's very nice and clean well-kept. Some of the staff in the cafe and restaurant did give off an unwelcoming vibe I assumed it was because the breakfast wait was a bit hectic with people being upset the longer the time stretched. We walked around the property and it was beautiful. The hotel itself is great; we would probably book again.
Faith Elisha
Faith Elisha,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 24 日
대체로 만족
서비스, 친절도, 상태, 청결도, 조식 전체적으로 만족합니다.
Kijun
Kijun,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
We had an extremely early flight the next morning and we merely needed an inexpensive place to sleep. We've stayed at this place before, but the tower we were in is in need of updating, the room looked tired. They also didn't have towels in the room and we had to ask for them. On a positive note, the reception personnel were very professional. They even provided us with boxed continental breakfasts and coffees to take to the airport, very thoughtful!