This was a dismal stay, our worst in a holiday inn and possibly souring us to the hotel chain as a whole. They apparently have a blanket policy for no late checkouts now, despite we’ve always had one before. We were there for the Oklahoma City Memorial Marathon and because of the policy and the complete lack of any understanding by the staff, we were forced to sprint back from the race to get our belongings and take a 5 minute shower. The front desk and staff were disinterested, the room did not feel clean, the TV remote was so worn it barely functioned, the bed also felt worn and uncomfortable. Begging for the extra five minutes to get our stuff felt like torture. Never again.